Offer summary
Qualifications:
5+ years in Dynamics 365 Finance & Supply Chain, Expertise in Warehouse and Production management, Microsoft Certification: MB-330 or equivalent, Bachelor's degree in Information Systems or related field, Strong technical knowledge of Power Platform and Azure.
Key responsabilities:
- Troubleshoot and resolve support issues within SLA
- Review inbound cases and track status updates
- Document requirements in ADO/Client Care ticketing system
- Lead weekly client status calls and coordinate with teams
- Mentor team members and assist in project delivery