About Insite
Insite Energy is a dynamic, fast growing heat network provider covering developments from London through to Scotland. Offering a wide range of services for large scale district heating developments to smaller communal systems. The services provided include metering & billing, installation (and retrofit) of metering equipment and complete end to end maintenance, from the plant room through to each residential dwelling.
With over 60 employees and counting, we are small but mighty, delivering and achieving outstanding results by working together. We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, and this is reflected in our excellent Trustpilot rating.
At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.
About the role
Due to continued growth, we’re looking to recruit a Business Development Manager to further strengthen our market presence through a focus on Insite’s maintenance proposition. As Business Development Manager, you will be responsible for identifying opportunities to specify Insite’s products & services and grow Insite’s pipeline through nurturing existing, and establishing new, relationships in alignment with the wider Business Development sales strategy and overall business goals.
This role is ideally suited for experience within HVAC sector, or knowledge of housing associations and property developers.
Key duties and responsibilities:
Pipeline growth & management
- Build and track a pipeline of heat network maintenance opportunities based on Insite’s portfolio of solutions and growth targets across the UK.
- Target new and existing customers, including Contractors, Consultants, Private Developers, Build-to-Rent Operators, Housing Associations, Managing Agents, and Local Authorities, in order to secure pipeline growth.
- Develop and deliver proposals to customers, working closely with all key stakeholders to create a tailored solution with focus on portfolio-level relationships.
Customer focus
- Nurturing existing customer relationships to identify and act upon opportunities for new business, working alongside the Client Services team.
- Seek opportunities to build new customer relationships via an informed, targeted approach, working alongside the Sales & Marketing team to develop outreach strategies aligned with business goals.
- Develop customer account plans for both new and existing customers to ensure future relationships are secured.
Insite expert
- To be an expert in Insite products and services, specifically maintenance and operational management of heat networks (ESCo Manager) – sharing the knowledge and passion that we are very proud of.
- Guide customers through the sales process while offering excellent customer service.
- Maintain a strong awareness of market activity to adapt in line with customer needs and act as trusted advisor, representing Insite at trade exhibitions & events.
Location and working hours:
- Full-time position (37.5 hours per week).
- Office locations: Moorgate, London (WeWork) with flexibility to work from home as agreed with line manager.
- Alternatively, this position can be remotely based, with 1 - 2 days based at the London office.
- Additional travel for business purposes paid for.
Required skills and attributes:
Essential
- Confident, professional and articulate in all communications i.e. face-to-face, virtual (e.g. via MS Teams), telephone and written communications.
- Experienced in developing client solutions that meet both customer and business needs.
- The ability to build strong relationships within the residential housing sector, ideally with Private Developers, Build-to-Rent Operators, Housing Associations, Managing Agents, M&E Contractors, Consultants and/or Local Authorities.
- Self-motivated, target-driven and well-organised with the ability to work autonomously.
- Good team worker, reliable and able to rapidly establish a high degree of trust with the wider team as well as customers.
- Strong attention to detail; maintaining high standards for delivery, quality and accuracy.
- Highly competent in MS Office software and relevant tools such as Outlook, PowerPoint, Word, Excel, etc.
Desirable
- Experience in a sales or relationship management role.
- Technical experience and knowledge of low-carbon heating technologies.
- Understanding of the housing sector.
- Demonstrable track record of achieving sales targets and/or budgets.
Benefits:
- Up To £45k (gross) per annum depending on knowledge & experience.
- Discretionary 10% bonus.
- 25 days holiday per year + English bank/public holidays.
- Additional holiday purchase scheme.
- Development and training provided, dependent on role requirements.
- 4% Pension contribution matched by Insite.
- Employee online Wellbeing Centre + access to a free & confidential Employee Assistance Programme.
- Employee discounts & deals scheme on a range of products & services.
- DO RIGHT WITH INSITE - Our Corporate Social Responsibility Programme provides our employees with up to 2 days of paid time off per year to engage with company volunteering initiatives.
- Vibrant company to work for, great culture.
Our Values: WOW ME! | OWNERSHIP | ONE TEAM | DEDICATION | RESPECT
#HVAC #Energy #HousingAssociation #PropertyDevelopment #HeatNetworks
