Local SEO Management:
Customer Service:
Requirements
- Bachelor's degree in SEO, Management, Sales & Marketing or a related field (or equivalent experience
er Service Representative & Local SEO Management
- In-depth industry knowledge regarding best practices, development, current regulations, and technology, particularly in Customer Service & Local SEO Management
- With deep background in a remote set-up of work similar to freelancing as an Independent Contractor (deep understanding on the pros & cons involved in this industry).
- Excellent interpersonal and communication skills, both written and verbal
- Knowledge about Google My Business (GMB), keyword research, and SEO tools (e.g., SEMrush, Ahrefs, Moz)
- Familiarity with the U.S. market is a plus
- Excellent customer support via email, chat and phone, addressing client inquiries professionally and promptly
- Strong persuasive and results-driven mindset
- Ability to resolve client issues and maintain a high level of client satisfaction
- Handle online reputation management and respond to customer reviews
- Attentive to detail and excellent organizational skill
- Ability to work collaboratively and communicate effectively with team
- Capable to exercise utmost discretion, diplomacy, and tact with patient and staff interactions
- Commitment to provide high-quality customer service and patient care
- With fast, reliable and stable internet connection (LAN or Fiber) and with internet backup
Benefits
NoGood
Web Profits
Aristo Sourcing
Aristo Sourcing
