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Graduate UX Researcher

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Bachelor's or Master's degree in Computer Science or HCI, Cumulative GPA of 3.0 or higher, 1 year of relevant experience.

Key responsabilities:

  • Uncover customer insights and conduct user research
  • Inform product decisions based on data
  • Conduct usability testing and analyze customer behavior
kounsel logo
kounsel Scaleup https://kounsel.io/
51 - 200 Employees
See more kounsel offers

Job description

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Your missions

Are you a recent Computer Science or Human-Computer Interaction graduate passionate about user behavior? As a part of Kounsel team, you will take part in every step of Kounsel product experience. From conducting user research and collecting customer insights to participation in the development of innovative solutions, you will help us shape our product and play a part in improving Kounsel’s customer experience. You will have the freedom and opportunity to unleash your passion for human behavior and technical skills, further enhance your abilities, and be part of a remote, dynamic, international team that values your input and passion. Cutting-edge, AI-driven projects, filled with passion for innovation are a part of Kounsel’s core.


Graduate Program Details

Position: Graduate Program 

Location: Remote

Duration: 3 months

Compensation: Paid

Work Hours: USA Business Hours 

Timezone: EST, PST, CST or MST


Responsibilities

  • In this role, you’ll be responsible for uncovering customer insights, conducting user research, and helping to inform product decisions.
  • Be a creative, analytical problem solver who’s excited to make an impact on the user experience in Health care.
  • Collect customer feedback and insights to inform product decisions.
  • Synthesize data and distill complex research findings into actionable insights.
  • Conduct user research and usability testing.
  • Analyze customer behavior and preferences to identify areas of improvement in the user experience
  • Utilize user-centered design principles to develop innovative solutions to customer needs.
  • Contribute to the design of user interfaces that are intuitive and visually appealing.
  • Create presentation materials to share research findings with stakeholders.
  • Collaborate with designers, product managers, and engineers to develop user-friendly experiences.


Requirements


  • Cumulative GPA of 3.0 or higher (Please upload ALL transcripts as part of the application process)
  • Recently completed a Bachelor's or Master's degree in Computer Science, HCI, or a related field.
  • 1 year of relevant working experience (university projects, internships, employment). 
  • You have a passion for making sense of user behavior.
  • Solid understanding of design principles and a sense of visually appealing designs.
  • You are a creative problem-solver passionate about digging into complex problems and devising new approaches to reach results.
  • Excellent written and oral communication, and presentation skills.

General Requirements

  • Completed Bachelor's or Master's degree within the last two years.
  • Excellent written and oral communication, and presentation skills in English.
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and manage time effectively, while also contributing to a team environment.
  • Must have the equipment and environment to work remotely (laptop/computer, reliable internet connection, quiet, conducive space).

How to apply

Send your Resume, Transcripts, and Cover letter describing your skills and experience through this web page: https://site.kounsel.io/graduate-program. Take note that only shortlisted candidates will be contacted.



Benefits
  • Cutting-Edge Projects: Dive into the exciting project that challenges your skills and lets you explore new marketing territories.
  • AI-Powered Projects: Dive headfirst into projects that integrate AI, challenging your skills and opening doors to explore uncharted territories.
  • Work-Life Harmony: Whether you're a digital nomad or simply prefer the comfort of your own space, at Kounsel, you have the freedom to design and create from anywhere across the globe.
  • Diversity: Be part of a vibrant, international, and inclusive team where diverse ideas are celebrated.
  • Team Spirit: Be part of a supportive and driven team that celebrates successes together.
  • Recognition Rally: Your achievements won't go unnoticed. Expect regular recognition and applause.

Company Overview

Based in San Francisco, Kounsel isn't your typical tech startup. We're on a mission to revolutionize counseling services with cutting-edge technologies and AI-driven projects, offering a wide array of expertise in health, law, veterinary, and more.

At Kounsel, innovation drives everything we do. With a keen focus on customer satisfaction, we continuously refine our product using cutting-edge technology to deliver exceptional services.

Our team is an international, diverse blend of talents, united by a shared commitment to honesty, hard work, and creativity.


Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Time Management
  • verbal-communication-skills
  • Detail-Oriented
  • Problem Solving

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