Offer summary
Qualifications:
1-3 years customer success experience in SaaS/mobile advertising., Experience with Apple Search Ads or mobile app marketing..Key responsabilities:
- Customer Onboarding and Activation, Educate users, Drive upselling to paid plans.
- Provide support, troubleshoot, gather feedback, and collaborate for improvements.
- Track user performance metrics, provide reports, set and meet KPIs.