Strategic Account Executive - Health Solutions - Remote or Hybrid

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Title: Strategic Account Executive for SS&C Health Solutions

Locations: Remote or Hybrid from most US States, where we have office locations.

Role Overview:

The Strategic Account Executive will have multiple assigned accounts (8-12) with a primary goal of fortifying the existing relationship while looking for opportunities to expand the relationship through new service and solution offerings SS&C Health brings to the market.  This role will be focused on developing executive level relationships, driving incremental revenue through cross-selling and up-selling, and creating and leading long-term strategic account plans, including profitability, and contract renewals.

What You Will Get To Do:

• Act as primary point of contact for assigned accounts, builds executive level relationships, driving incremental revenue through cross-selling and up-selling, and creating and leading long-term strategic account plans, including profitability, and contract renewals

• Engage with internal teams supporting the client to understand general performance and opportunities for improvement while maintaining high customer satisfaction ratings

• Engage with the client through 1-1 and other recurring meetings to gain perspective of current operations from what is working well but also opportunities for improvement and other pain points the client is working to address

• Oversight of the terms of the contract to ensure we are managing within the agreement; this includes monthly client invoice and SLA/PG (if applicable) review/approval

• Processing new work requests received from the client supporting by an existing agreement or new amendment

• Facilitating recurring business review meetings with client executives including preparation and management of follow up actions.

• Participate and frequently own the development of corporate initiatives intended to improve internal processes, streamline costs, train and mentor staff, and improve overall client service

What You Will Bring:

• Bachelor's Degree 

• 5+ years of experience in the healthcare industry with a focus on government programs (Medicaid, Medicare, Exchange/Marketplace, etc.)

• Experience achieving assigned sales goals/quotas, meeting assigned expectations for profitability, achieving strategic customer objectives defined by management, and proven track record for service delivery and/or the sales of technology products and services

• Experience completing strategic customer account plans, and maintaining high customer satisfaction ratings

• Experience working with clients directly and advocate for their needs while balancing expectations against existing contracts

• Experience in developing presentation materials for an Executive Level review and leading presentations to internal and external executives.

• Experience managing multiple accounts and active projects, while communicating current status, risks, and a path to resolution for any identified problems

• Strong initiative with an outward demonstration of a desire to grow and learn

• Superior knowledge of multiple operations functions and principles in the health plan field, including finance, customer service, production, and employee management

• Masterful organizational, communication, and leadership skills, demonstrated by previous professional success

• Strong contract management and negotiation skills with high close rate

Thank you for your interest in SS&C! To further explore this opportunity, please

apply here or through our careers page on the corporate website at www.ssctech.com/careers. 

#LI-HE-1

#CA-HE

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.