Offer summary
Qualifications:
Minimum of 3 years experience in customer service, Fluent in English, spoken and written, Personal laptop/desktop meeting minimum requirements, Stable internet connection, Strong computer skills and software proficiency.
Key responsabilities:
- Interact with customers via email, chat, phone
- Provide prompt, accurate responses to inquiries
- Assist customers in account setup and issue resolution
- Maintain detailed records of customer interactions
- Strive to exceed productivity and performance goals