Overview:
Seeking a new career challenge? Then Woolpert is seeking you! Woolpert is hiring an Implementation Technician to join our dynamic Data Cloud Services (DCS) Professional Services Group based in our Springfield, OH office. This is a hybrid role with a schedule of 3 days on-site and 2 days work from home. This position reports to the Implementation Team Lead and is responsible for the configuration of client environments. Roles of the Implementation Technician include establishing connections to clients’ networks, databases, and file systems and working with clients to compile information for establishing the connection to client servers and loading data to the company cloud environment.
Responsibilities:As an Implementation Technician at Woolpert, you will:
Establish connections between business and client computer systems using varying means of connection.
Track progress and ensuring completion of multiple installations.
Install software on client servers.
Configure software.
Load data to the cloud environment.
Ensure services are running and initial syncs are successful.
Investigate and resolve any issues found during client setup.
Read logs to determine the success or failure of a process.
Report issues using a ticketing system.
Communicate issues to the lead or client.
Ensure the project team is aware of key deliverables and project milestones.
Create and maintain documentation for each client installation, detailing all customizations made.
AA/AS or BA/BS degree in Computer Science/computer-related field is preferred or equivalent combination of education, training, and experience.
Experience with Open Database Connectivity (ODBC).
Working knowledge and experience with Structured Query Language (SQL).
Experience with at least one relational database (SQL Server, Oracle, Access, and/or DB2).
Experience reading and modifying HTML, XML, and JSON scripts and files.
Comfortability speaking with clients.
Strong communication skills (written and verbal).
MS Office suite skills.
Strong organizational and detail-oriented skills.
Strong analytical and problem-solving skills.
Ability to multitask effectively and efficiently.
Ability to work independently and as part of a team.
Preferred Qualifications
Experience, knowledge, or expertise in mass appraisal, county auditor/assessor, or treasurer office.
Minimum of two (2) years of technical-related work experience.
Experience with ODBC.
Familiarity with virtual private networks (VPN), Remote Desktop connections, and remote support tools.
Unique Benefits
Certified as a Great Place to Work®, Woolpert is one of the fastest growing architecture, engineering, and geospatial (AEG) companies in the world. With over 60 offices and countless projects around the globe, Woolpert makes a real difference at home and abroad. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:
Diverse experiences: Work on meaningful projects that improve quality of life around the world.
Freedom to work program: Set your own schedule and location (as appropriate).
Principal program: Earn the opportunity to become an owner of the firm.
Unlimited vacation: Take time off when it makes sense for you.
Career development: Explore a wide range of learning and growth opportunities within and across industries.
Health, life, vision, and dental insurance: Cover all your medical bases.
Paid sick time, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more: Choose the benefits that work best for you.
Level up your career with Woolpert. Apply today and join our team to help shape the future of tomorrow!
Why Woolpert?
Woolpert is looking for supportive, goal-oriented, and career-minded individuals who are, or are looking to become, industry leaders in their fields. We blend design excellence with innovative technology and geospatial applications to deliver exceptional value to our clients. When you join us, you'll join a team of experts who are passionate about their work and dedicated to building the next generation of industry leaders. Woolpert embraces progress and innovation, creating limitless opportunities for your career growth.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
To all agencies: Please, no phone calls or emails to any employee of Woolpert or any of our subsidiaries about this requisition. All resumes submitted by search firms/employment agencies to any employee at Woolpert via-email, the internet or in any form and/or method will be deemed the sole property of Woolpert, unless such search firms/employment agencies were engaged by Woolpert's Talent Acquisition Team for this requisition and a valid agreement is in place. In the event a candidate who was submitted outside of Woolpert's applicant process is hired, no fee or payment of any kind will be paid.
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