WILLOW INPATIENT PHARMACIST BUILD ANALYST

MAKE A DIFFERENCE AT OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with over two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities. 

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,000 diverse professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: Learning, Heart, Belonging, and Impact. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team. 

Position Overview

The Willow Inpatient Pharmacist Build Analyst at OCHIN is a pharmacy trained clinician that supports complex configurations to support the Epic applications within the Epic electronic health record (EHR) software for our member hospitals and clinics, primarily focused on the implementation, optimization, and maintenance of Epic Willow pharmacy system. This role requires a strong understanding of pharmacy operations and workflows, as well as the technical capabilities of the Epic Willow system. Collaboration with members and internal staff is a key part of this role to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality outcomes for our member organizations.

Essential Duties

• Operate in OCHIN’s Member Care Team framework as a key contributor to the overall goals of the team support model.
• Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
• Discuss and provide workflow solutions and ensure understanding of the system through hands on training.
• Serve as a subject matter expert (SME) on applications across the organization.
• Lead and mentor other analysts on complex interdepartmental project work.
• Document build specifications, team processes and complex clinic workflows.
• QA complex builds, Quarterly Update (SU) modifications, and other work orders.
• Collaborate with members from other OCHIN teams to address integration issues.                                                                                       
• Build, design, test, and document functionality of new system features.
• Provide process improvements within your application or team.
• Perform complex build and configuration in Epic and related products
• Collaborating with pharmacy and clinical teams to identify opportunities for optimizing pharmacy operations through the use of the Epic Willow system
• Configuring and testing the Epic Willow system to support pharmacy workflows and ensure compliance with regulatory requirements
• Troubleshooting and resolving technical issues related to the Epic Willow system
• Staying up to date on changes to pharmacy regulations and best practices and ensuring the Epic Willow system remains compliant
• Lead working sessions with OCHIN members to resolve advanced and complex integration work orders
• QA complex builds, Quarterly Update (SU) modifications, and other work orders
• Collaborate with members from other OCHIN teams to address integration issues
• Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed
• Travel to support off-site software installations as needed up to 25%
• Develop and share workflow best practices 
• Assist Project Managers in identifying system capabilities
• Build, design, test, and document functionality of new system features
• Participate or provide leadership in interdisciplinary work groups in areas of expertise. Develop or further subject matter expertise, and provide leadership, in one or more priority areas. Involvement may include product consultation, research initiatives, business and foundation development needs, or policy
• Virtual care
• Interoperability
• Optimization training
• Install and new member support
• Population health
• Business development
• Acute care
• Pharmacy
• 340b Drug Pricing Program
• Exercising strong communication skills, especially in the area of relaying messages between IT and technology and clinical staff, members and stakeholders
• Studies trends in health informatics to inform the development of IT systems and infrastructure that increase efficiency and improve patient outcomes 
• Demonstrates an in-depth understanding of the modern health field and its direction

• PhD or equivalent relevant combination of education and experience.
• Clinical degree and licensure (PharmD).
• Minimum of three (3) years of experience in acute care pharmacy operations with strong understanding of pharmacy operations and workflows.
• Minimum of 5 years of experience in a similar or relevant role. 
• Minimum of 2 applicable certifications/proficiencies – Epic Willow Inpatient – required and an additional certification – preference given to Willow Ambulatory, Willow Inventory, and Beacon.
• Demonstrated proficiency in computer application systems, including experience with Microsoft Office
• Strong analytical skills and problem-solving skills with the ability to analyze data and make data-driven decisions 
• Experience with project management and leading teams 
• Availability for occasional travel, including supporting go-lives according to OCHIN's policy (go-live support is required; this support is sometimes provided virtually) 
• Previous experience with Critical Access Hospitals is desired 
• Previous experience with 340b Drug Pricing Program is desired 
• Knowledge and previous experience with clinical innovation, health care transformation, and quality improvement desired. Familiarity with methodologies such as the Model for Improvement or Lean desired

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date. 

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. 

Work from home requirements are: 

• Ability to work independently and efficiently from a home office environment 
• High Speed Internet Service 
• It is a requirement that employees work in a distraction free workplace
• Travel required up to 25% nationally for on-site Go Live support based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings 

Equal Opportunity Statement

OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.? 

As an equal opportunity and affirmative action employer, OCHIN does not discriminate on the basis of race, ethnicity, sex, gender identity or expression, sexual orientation, religion, marital or civil union status, parental status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.? 

Base Pay Overview

The typical offer range for this role is minimum to midpoint ($155,443), with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data. 

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