Job Description:
About Brown:
Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world.
Brown University offers a flexible work/life balance; summer hours, winter break and a comprehensive Benefits package including time off, annual paid holidays; benefits offerings including health, dental, vision, tuition assistance, retirement, wellness, employee discounts and more. To learn about Brown University’s benefits, visit the University Human Resources web page here for further information.
About the Opportunity:
Brown University’s School of Professional Studies (SPS) brings a Brown education to new audiences of learners: those focused on the development of skills and a breadth of knowledge necessary for professional success and leadership. We leverage Brown’s intellectual centers of excellence, rigorous teaching, and developmental approach to learning in a range of programs, including serving students outside of traditional degree programs. We partner with Brown departments, centers, institutes, and schools to develop degree and non-degree programs, and to support the recruitment, retention, and placement success of master’s students, including traditional, non-traditional, and professional students.
Responsibilities:
Reporting to the Assistant Director for Online Programs, this position serves as a vital member of the Academic Innovation unit within The School of Professional Studies (SPS). This position will oversee the day to day administrative and operational functions of online master's programs offered in partnership through SPS and various schools & departments throughout Brown. This role requires a strategic thinker, capable of independent decision making with excellent organizational skills and a commitment to academic excellence and student success.
This position is responsible for managing internal and external processes related to an assigned portfolio of online graduate programs, and understanding institution policy, program policy and accreditation standards. The incumbent will oversee all aspects of operational and programmatic activities directly related to online Master’s programs. The Program Specialist will work closely with relevant colleagues at SPS, academic departments and other Brown offices and manage daily online program administrative workflow, including with budgeting, staffing & curriculum planning, and policy & process development and implementation. The Program Specialist conducts data analysis to track student progress, program effectiveness, and identify areas for improvement. Additionally, they play a key role in marketing and admissions efforts, developing strategies to attract and retain students, and working closely with the recruitment team to meet enrollment targets. The Program Specialist will supervise the Admissions Coordinator, student workers, and additional positions as needed/approved.
Areas of Major Responsibility:
Qualifications:
Bachelor’s Degree and at least 3 years of related experience or the equivalent combination of education/experience.
Strong organizational, administrative, and time management skills with demonstrated ability to work and make decisions independently, take initiative and manage multiple tasks, anticipate needs, set priorities, solve problems, and meet deadlines
Demonstrated ability to work in a team environment and positively interact with diverse populations including students, faculty, staff and external constituents
Demonstrated ability to work independently and to effectively manage a project
Excellent interpersonal as well as verbal and written communication skills
Demonstrated ability to manage direct reports
Ability to handle sensitive information and maintain confidentiality
High level of computing proficiency with interest in developing new proficiencies; skilled working knowledge of computer technology and Microsoft Office Suite and Google Suite software
Ability to work a flexible schedule as required, including possible occasional evenings/weekends for meetings or events
Preferred:
Prior experience in academic administration and/or program operations/management, preferably within a higher education institution.
Experience with Slate, Banner, and/or other student CRM/SIS systems and databases.
Experience with learning management systems and other educational technologies.
Knowledge of accreditation processes and standards.
Understanding of program development.
Prior experience in online graduate education environments.
Salary Grade:
9
Additional Information:
Applicants are asked to include a resume and cover letter.
All offers of employment are contingent upon successful completion of a background check.
Brown University is unable to provide visa sponsorship for this role.
Benefits of Working at Brown:
Information on the Benefits of Working at Brown can be found here.
Recruiting Start Date:
2024-08-20
Job Posting Title:
Program Specialist, Online Graduate Programs
Department:
School of Professional Studies
Grade:
Grade 9
Worker Type:
Employee
Worker Sub-Type:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
37.5
Position Work Location:
Remote Eligible
Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Still Have Questions?
If you have any questions you may contact employment@brown.edu.
EEO Statement:
Brown University is an E-Verify Employer.
As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.
