Offer summary
Qualifications:
2-3 years of support experience, Tech-savvy: PC and Mac familiarity, Experience in live channel support, Basic technical troubleshooting skills, Exceptional written/verbal communication.Key responsabilities:
- Provide expert support for Ninety tools.
- Handle client inquiries via chat, email, Zoom.
- Research user needs and suggest solutions.
- Act as a liaison between clients and teams.
- Ensure high follow-through on commitments.