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Sales Support Specialist - Renewals (m/f/d)

Remote:

Full Remote

Contract:

Full time

Experience:

None

Work from:

Germany

Offer summary

Qualifications:

Fluent in German and English, Experience in sales or back office role is a plus, Diligent, precise, and reliable work ethic.

Key responsabilities:

Manage expiring contracts and extensions
Set up renewal campaigns and upselling opportunities
Administer CRM and drive its development
Support the sales team with offers and billing services

Checkmk SME https://checkmk.com/

51 - 200 Employees

See more Checkmk offers

Job description

Your missions

Your mission

Contract management: You keep an eye on expiring contracts and pending extensions and take into account the various requests of our customers
Renewal Campaigns:Â Together with our team we set up campaigns for existing contracts, inform them about product changes and work on upselling opportunities
CRM administration: You keep our CRM in shape, drive its further development, and ensure that our customer campaigns and interactions are well documented
Offers & billing: You support the sales team in preparing offers, responding to tenders and billing support services and subscription contracts
You want and you can do more?Â Don't worry, there are lots of other exciting tasks!

Your profile

You are diligent and work precisely and reliably
You speak and write fluent and accurate German and English, other languages are not required, but a big 'plusâ
You enjoy working with customers and colleagues to find the best solutions for them
You like communicating with different people & stakeholders and their various personalities and interests
You take joy in facing new and unknown situations, making the best of it and learning from them
You don't get rattled by a little chaos, have a hands-on mentality and keep a cool head when âthe house is on fireâ
You donât have to be a technology nerd, but a general interest would be great
Ideally (not a must), you already have some experience in a sales or back office role

Why us?

The chance to make a decisive impact and shape the future of a dynamic, fast growing tech company while growing with your tasks and responsibilities
Full remote working (Germany, France, Italy, Poland, Austria and Spain) or high flexibility between mobile working and an office in one of Munich's most beautiful, central districts
Flexible and family-friendly working conditions in a stable environment
With the wide range of sports and wellness offers from Wellpass, you can choose from over 9,000 sports and wellness offers
An agile team that embodies autonomy and fast decision making within flat hierarchies
A unique corporate culture where we emphasize equality, diversity and inclusion
A wide range of education and training opportunities
An attractive salary
Regular onsite events of all sorts (Company Outings, Team events, Checkmk Conference, Conference After Party and more) in a familiar atmosphere

Interested? Then contact us now!
You can get insights about working@checkmk at:Â https://www.kununu.com/de/checkmk

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About us

We are the creators of Checkmk, a leading hybrid IT monitoring software for both cloud-native and traditional infrastructures and applications. Checkmk is available as an open-source and commercial edition. We are a strong team of software developers and DevOps, open-source enthusiasts and nerds who are passionate about helping small and large companies run their complex IT infrastructures reliably. Over the last four years we have grown from 20 to over 150 employees to support our customer growth in Europe, the US and beyond. Our colleagues currently work from Munich, Germany, Italy, Austria, France, Spain, Poland and the US.

We are a dynamic, fast growing and easy-going company where positive collaboration is very important. We are more than just colleagues; we have a strong team and a great customer community. For us, high autonomy and flat hierarchies are not just words on paper, but everyday life. With us you donât work as one of hundreds or on purely theoretical questions but have an immediate positive influence.Â

With our product, we make the lives of thousands of administrators easier and help them in coping with the increasing complexity of IT. Our customers love our product and your work helps to keep it that way!