Social Media Manager (Insta Mainly)

Job Title: Social Media Manager

Location: Remote/Egypt

Working Hours: Monday to Friday, 9 AM - 5:30 PM (UK Hours)

Salary: 400 - 600 GBP Monthly, depending on experience.

Palm Outsourcing helps international companies find top talent in Egypt.

Please note, we will only be considering excellent applicants with solid demonstrable experience. If you do not have clear and evidenced experience, you will be immediately rejected, so please do not apply.

Contrastingly if you feel you are a right fit relative to the requirements below, please proceed.
 

Opportunity Overview

Our client is one of the leading service providers in the B2B coffee industry in London. A renowned entity, dedicated to brewing exceptional coffee while elevating industry standards. Their services include: wholesale coffee supply, comprehensive coffee machine maintenance, and tailored educational programmes for baristas and coffee shop owners. The client is in an exciting growth phase and wishes to expand their team in social media marketing to promote their service.

This opportunity is for an experienced social media manager that has a solid track record of growing brands using innovative content strategies, engaging storytelling, and data-driven insights across social media channels. The candidate’s skills and experience will directly contribute to the success of a rapidly growing company passionate about coffee.

Job Description

We are seeking a Social Media and Customer Service Specialist to amplify the client’s brand across various platforms, focusing particularly on Instagram. The ideal candidate will manage social media strategies and grow the brand, utilising their skills and knowledge in the field. Additionally, they may occasionally handle customer service inquiries related to coffee products and machine services, providing prompt and informative responses.

Hence, experience and a demonstrable track record in growing brands on social media, as well as some experience in the coffee industry, will be favoured.

Key Responsibilities

• Develop and manage effective social media strategies to enhance brand visibility and engagement.
• Create compelling content that aligns with the client’s ethos of quality, transparency, and community.
• Monitor social interactions and respond to queries and comments with accurate information and a friendly tone.
• Analyse social media performance metrics to optimise strategies and report on ROI.
• May need to provide some customer service by addressing inquiries and issues related to coffee products and machine services.

Minimum Qualifications

• Proven experience in managing social media platforms, particularly Instagram, with a strong portfolio of past campaigns.
• ⁠Experience in Instagram product promotion, development and marketing.
• A strong understanding of the Instagram algorithm.
• Experience in brand building.
• Experience in Instagram photo and video editing.
• Excellent English communication skills and the ability to articulate the client’s brand values and product details effectively.
• Bonus: Knowledge of the coffee industry and its standards for quality and sustainability.
• Bonus: some experience in customer service, preferably in a related field, with a track record of resolving inquiries efficiently.

Company Benefits

• Competitive salary with performance incentives.
• Remote working with potential for flexible working hours.
• Opportunities for career advancement in a fast-growing sector.
• Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.

Thank you for taking the time to apply, we look forward to reviewing your application.