Recruitment Assistant Apprentice - FIRST

The Recruitment Assistant will be the first point of contact for potential learners interested in FIRST programmes. This role is key to making sure the recruitment process is smooth and supportive for every learner. The Recruitment Assistant handles administrative tasks, keeps learners engaged, and helps with recruitment efforts across all FIRST education activities and projects. Working under the Senior Recruitment Officer, the main responsibilities include:

Working with Referral Partners to Recruit Learners:

• Collaborate with schools, community organisations, and employment services to find and engage potential learners.
  
• Build and maintain strong relationships with referral partners to keep a steady flow of referrals.
  
• Hold regular meetings with referral partners to discuss recruitment strategies and update them on learner progress.
  

Tracking and Monitoring Referrals:

• Keep an organised system for tracking referrals and ensure timely follow-up with potential learners.
  
• Monitor how many people move from initial interest to enrolling in courses, and identify any issues that might be stopping them.
  
• Prepare regular reports on referral and conversion data for review by the Senior Recruitment Officer.
  

Attending Networking Events and Career Fairs:

• Represent FIRST at local and regional networking events and career fairs to promote our programmes to a wide audience.
  
• Engage with potential learners, providing information about available courses and opportunities.
  
• Collect contact information from interested individuals and ensure prompt follow-up.
  

Monitoring Learner Progress:

• Regularly check in on learner engagement and progress to make sure we are meeting our targets.
  
• Work with the wider FIRST team to address any issues affecting learner progress, such as attendance or participation.
  
• Report on progress, highlighting successes and areas for improvement.
  

Attending Networking Events:

• Participate in networking events to create new partnerships and strengthen existing ones.
  
• Present FIRST’s programmes in a way that appeals to potential partners.
  
• Follow up with new connections made at events to bring them into FIRST’s referral network.
  

Providing Feedback to Referral Partners:

• Keep referral partners updated on the progress and engagement of the learners they referred.
  
• Provide regular updates and reports to partners to maintain transparency and build strong collaborations.
  
• Work with referral partners to solve any challenges learners might face, ensuring they have the support they need.
  

Maintaining Learner Engagement and Transitioning to the Engagement Team:

• Ensure learners stay engaged from the first contact until they enrol in the programme.
  
• Smoothly hand over engaged learners to the Engagement Team, making sure all relevant information is passed on.
  
• Continue to support learners during the transition to ensure they feel confident and supported.
  

Distributing Marketing Materials:

• Help create and distribute marketing materials to promote FIRST’s programmes.
  
• Monitor how well marketing materials are working and feedback to the communications officer.
  

This role is essential in supporting learners through their journey with FIRST and ensuring the success of our educational programmes.

Requirements

The ideal candidate will have the following essential skills:

• Communication, Interpersonal, and Oral Skills – Clear and effective communication, both verbal and written, with strong listening skills. Confident in facilitating discussions and presentations.
  
• Relationship Management – Skilled in building and maintaining positive relationships, establishing trust, and resolving conflicts.
  
• Reliability – Consistent and dependable, with a strong work ethic and attention to detail.
  
• Planning and Organising – Efficiently manages multiple tasks and deadlines, sets priorities, and anticipates potential issues.
  
• Teamwork – Collaborative team player, willing to share knowledge and contribute to a positive environment.
  
• Adaptability – Flexible and open to change, able to adjust quickly to new situations and challenges.
  
• Multi-Tasking in a Target-Driven Environment – Manages multiple tasks simultaneously, meets targets under pressure, and solves problems effectively.
  
• Approachable – Friendly and accessible, creating an inclusive and welcoming environment.
  
• Supportive – Provides guidance and encouragement, helping others achieve their goals.
  
• Digital Skills – Proficient in digital tools and technology, quick to learn new platforms.
  
• Creative – Brings innovative ideas and solutions, thinks outside the box, and is open to new approaches.
  

Apprenticeship:

The successful applicant will complete and obtain a Level 3 Customer Service Qualification through Learning Curve Group.

You will be taught through:

• 4-6 Weekly 1-2-1 Sessions with your tutor
  
• 6 weekly hours of Off The Job Training
  
• The course is a 12 month programme
  

Benefits

• Flexible working hours (core hours between 10 - 4)
  
• Work from home options (based on business need)
  
• Support for trusteeship/governance roles with paid time off for these duties
  
• 28 days holiday plus a day off for your birthday and extra time off during the festive break after 2 years of service