About Us
Wildix is the first 100% secure, easy-to-use, professional web-based UC&C system, recognized as a Niche Player in the Gartner® Magic Quadrant™ for Unified Communications as a Service in 2023.
Founded in 2005 by two Italian brothers, Steve and Dimitri Osler, we are now positioned among the fastest-growing companies in the UCaaS sector. Headquartered in Tallinn, Estonia, we have more than 250 staff members representing over 15 nationalities. Our team works across Europe, the UK, the Americas, and Ukraine, serving more than 135 countries through our partner ecosystem.
Our mission is to facilitate internal and external communication between companies and their customers worldwide, using web browsers and mobile applications, thereby increasing productivity and efficiency.
Who are we looking for
We are currently looking for a Head of Data Strategy to join our leadership team and lead our data management strategy, ensuring accuracy, accessibility, and strategic use of data across the organization. This role involves managing a team of three data professionals and working closely with various departments to address current data challenges and unlock valuable business insights.
Are you up for the challenge?
How You Will Make an Impact (Responsibilities)
Data Strategy & Governance:
- Develop and implement a comprehensive data strategy that aligns with the company’s business goals.
- Establish data governance policies to ensure data quality, integrity, security and compliance with data regulations
- Create a unified data architecture that integrates disparate data sources and ensures a single source of truth.
Team Management:
- Lead, mentor, and manage a data analysts and specialists team.
- Foster a collaborative and innovative team environment that encourages professional growth and continuous improvement.
Data Integration & Accessibility:
- Overcome data silos by integrating various data sources across the organization.
- Ensure data is easily accessible to stakeholders and end-users through user-friendly tools and platforms.
- Evaluate and implement data tools that empower end-users to create dashboards and perform analyses independently.
Data Quality & Collection:
- Address gaps in data collection, ensuring comprehensive and accurate data capture across all systems.
- Work with sales and marketing teams to enforce data entry standards and enhance data collection processes.
- Implement processes to regularly audit and improve data quality.
Dashboards & Insights:
- Develop and maintain executive-level dashboards that provide insights into key business metrics.
- Ensure dashboards cover the entire customer lifecycle and include essential metrics like Net Revenue Retention, Gross Revenue Retention, and churn.
- Enable data segmentation by various dimensions (such as customer cohorts, country, and market).
What You Bring to the Team (Qualifications)
- Bachelor’s degree in Data Science, Computer Science, Information Systems, or a related field.
- Minimum of 6-8 years of experience in data management, analytics, or a related field.
- Proven track record of managing and developing data teams, together with strong leadership and team management skills.
- Experience with data integration, data governance, architecture, data quality, and data strategy development.
- Proficiency in data tools such as PowerBI, Tableau, Looker, SFDC, and other relevant platforms.
- Excellent analytical, problem-solving abilities.
- Ability to communicate complex data concepts to non-technical stakeholders.
- Collaborative and proactive approach
- Commitment to continuous learning and staying updated with industry trends.
Why You'll Love It Here
- A philosophy of trust and a shared vision of excellence
- Training and support to empower your professional growth and success
- Performance management and career opportunities within a global organization
- Flexibility! You’ll have the possibility to work remotely prioritizing your work-life balance.
- The possibility to join the fastest-growing, most talent-driven company in Unified Communications
- Plus, if you're a Mac enthusiast, you'll find that we use Mac systems company-wide.
- Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information
Where you’ll be based
We are a remote-first environment, so this person can be based anywhere in Europe. We have a strong preference for candidates based in one of the following countries: Spain, UK, France, Germany, Italy, or Estonia.
Hiring Process
- Discovery Interview with Talent Acquisition Specialist (45 minutes)
- Interview with Diego Curto, VP of IT and digital transformation (60 minutes) to dive deeper into the role's specifics
- Final Interview with 3 members of the leadership team (approx 60 minutes), including a presentation, to gain insight into our team and direction and set expectations.
We are Wildix
Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem.
FOR the USA, GERMANY, FRANCE, SPAIN - Important - Please note that we exclusively recruit through Remote.com, an Employer of Record (EOR) company, facilitating remote talent acquisition efficiently and compliantly.
Do you want to learn more about Wildix? Apply Now!
