Virtual Account Manager (Part-time) at Sartorius

The Virtual Account Manager (VAM) is a remote sales rep fully accountable for E2E sales process. Except physical location, this role is equivalent to a Field Account Manager. The role is designed to enhance the overall customer experience with a technology enabled, innovative virtual selling capability.
The VAM will specifically be assigned responsibility for increasing penetration at our existing customers. They are part of the overall Sales team in their region and work closely with the other teams involved in the sales process, e.g., FAS, Sales, Marketing, Customer Service.

Essential Duties and Responsibilities:

• Nurture leads and client relationships
• Cultivate strong customer loyalty and build long-term relationships
• Promote assigned product portfolio (incl. cross-selling) remotely using all available technology
• Ensure (repeat) orders by understanding the process and patterns of customer purchase decisions
• Conduct regular check-ins and business reviews with customers
• Understand customer's processes and identify opportunities and customer priorities
• Lead price and contract negotiations
• Deliver ongoing product servicing by providing accurate product information, trainings & support where need
• Maintain accurate CRM customer data and documentation of contacts, orders, requests, etc.
• Utilize all available sales tools to maximize sales efficiency (i.e. Salesforce)
• Lead generate and work with Field BioA teams and Application specialists in order to provide customers with the full technical information and demonstrations required to make a successful sale

Qualifications and Requirements:

Minimum
- Minimum 3 years of sales experience in Pharmaceutical, Medical or Life Science industries
製薬、医療、ライフサイエンス業界において少なくとも3年以上の営業経験
- Online sales experience (Teams, Zoom)
オンラインでの営業経験（Teams, Zoom）
- Excellent presentation skills by using Microsoft PowerPoint, other online tools
パワーポイントやその他オンラインツールを使用した優れたプレゼンテーション能力
- Strong communication skills (in Japanese) to build good relationship with stakeholders
関係者との関係構築のための高いコミュニケーションスキル
- Able to read & write in English, and has no aversion to an English-speaking environment
英語の読み書きができ、話すことにアレルギーがない
- Experience in sales process, including opportunity qualification, pre-call planning and time management
機会認定、コール前計画、時間管理などの営業プロセスの経験
- Strong analytical skills and ability to acquire expertise
高い分析能力と専門知識習得能力

Ideal
- Professional or educational background in scientific field (e.g., Life Science, Biology or similar)
サイエンス分野（例：ライフサイエンス、生物学、または類似の分野）での専門性または学歴
- Channel management experience 
代理店等のチャネルを通じた営業経験
- Marketing experience and knowledge
マーケティング知識と経験
- Fluency in English
高い英語力
- Excellent knowledge of Microsoft Excel
優れたエクセル知識

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers