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Remote Customer Service Agent - Travel Department

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Must be 18+, Must reside in the United States, Must have excellent communication skills, No experience or degrees required.

Key responsabilities:

  • Communicating with clients and vendors
  • Booking travel from start to finish
  • Client follow-up
Billingsley Travel logo
Billingsley Travel Scaleup https://www.billingsleytravel.com/
2 - 10 Employees
See more Billingsley Travel offers

Job description

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Your missions

Customer service is all about keeping the customer happy and we strive to do that everyday. As an essential member of our travel team, you will be doing your part to ensure each customer is taken care of and treated with respect. Your duties will include communicating with clients and vendors, booking travel start to finish, and client follow up. If you are a person who enjoys working with others, this may be a great fit for you!

Requirements:

  • Must be 18+
  • Must reside in the United States
  • Must be comfortable working remotely
  • Must have excellent communication skills
  • No experience necessary
  • No degrees or certifications necessary

Skills:

  • Customer service
  • Product knowledge
  • Market knowledge
  • Quality focus
  • Problem solving
  • Documentation skills
  • Phone skills
  • Listening
  • Resolving conflict
  • Analyzing information
  • Multi-tasking

Is this right for you?

  • Do you enjoy helping others?
  • Are you organized and reliable?
  • Are you looking for a role with flexible hours?
  • Are you willing to learn and grow?
  • If you’re ready for your next career adventure, apply now and we look forward to speaking with you.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Multitasking
  • telephone-skills
  • Active Listening
  • Problem Solving
  • Customer Service
  • verbal-communication-skills
  • information-processing

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