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Managed Firewall Engineer

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

3-5 years firewall/IT perimeter defense experience, Bachelor’s degree in information technology or related field.

Key responsabilities:

  • Perform engineering tasks for perimeter defense services
  • Handle client escalations and incidents
  • Install, configure, and audit defense platforms
  • Review product change control requests
  • Support client goals and initiatives
Conversant Group logo
Conversant Group SME https://www.conversantgroup.com/
51 - 200 Employees
About Conversant Group
Conversant Group is an IT services and consulting company. We design, build and manage infrastructure for the secure, dependable delivery of applications. People work with us because no matter the timeline, we get it done. We offer solutions quickly, and implement them right. We believe that technology should support the business, and we are fundamentally built upon the delivery of an exceptional user experience.
See more Conversant Group offers

Job description

Conversant Group is an IT infrastructure and security consulting company based in Chattanooga, TN. We have provided technical, organizational, procedural, and process consulting services internationally since the company was formed in 2009. Unlike many IT security companies, Conversant Group has a unique perspective: technology is a tool, nothing more. Technology should support the business, and the business should support the people.

The Managed Firewall III role will be principally responsible for managing and maintaining the 
operational readiness of Perimeter Defense Solutions. This role will report to the Support Services 
Manager and is 100% remote. 

An ideal candidate will be able to:
• Perform engineering tasks to maintain full operational readiness of firewalls and perimeter 
defense solutions 
• Solve highly complex engineering challenges while utilizing all levels of technical resources
• Install, configure, and audit perimeter defense solutions 
• Handle technical incidents and escalations 

Key Responsibilities
  • Perform engineering tasks in support of perimeter defense services
  • Handle client satisfaction escalations and incidents
  • Install, configure, and audit perimeter defense platforms and associated applications
  • Review and consult on product, solution, and client change control requests
  • Understand the client’s end goals and help create a plan to achieve them
  • Perform other tasks as needed to support Perimeter Defense Practice Group initiatives
  • Participate in an on-call rotation
  • Provide assistance in conducting assessments as an SME in various areas of expertise

    • Preferred Skills
  • Demonstrated practical expertise in advanced security management for firewalls
  • Communicate effectively in any form or medium
  • Manage dynamic and competitive priorities
  • Open Shortest Path First (OSPF)/Border Gateway Protocol (BGP)
  • Organize complex technical tasks for multiple clients at once
  • Conversant with information technology and managed services best practices
  • Cross platform firewall Management (Fortinet, Cisco, and Palo Alto)
  • Industry experience with service delivery in a managed services practice organization
  • Practical application of InfoSec principles

    • Qualifications
  • 3-5 years of firewall/IT perimeter defense experience
  • Bachelor’s degree in information technology, related field, or equivalent work history
  • Certifications in Fortinet, Palo Alto, or Cisco desired
  • Experience working for and within IT for the legal industry
  • Experience in large scale service delivery

    • Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Information Systems SecurityInformation Technology Security AuditingIncident ManagementOpen Shortest Path First (OSPF)Security ManagementApplication FirewallTask ManagementBorder Gateway ProtocolService StrategyEffective CommunicationCourt ExperienceCustomer Success ManagementPersonal FirewallService DevelopmentCisco SoftwarePerimeter SecurityFortinet

    Other Skills

    • Problem Solving
    • Organizational Skills
    Are you interested?

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