Registered Nurse Case Manager - TeleOncology

Job Summary:

Aptive Resources is seeking a dedicated and compassionate Registered Nurse Case Manager to support the Teleconology Division at the Veterans Health Services. This role involves providing high-quality, patient-centered care to our veterans. The ideal candidate will possess strong clinical assessment skills and a commitment to teamwork and excellence in patient care.

Schedule: National TeleOncology Business Hours: MON-FRI 0800-1630 ET Closed on weekends and closed on all Federal Holidays (listed below).

Key Responsibilities: Ensure that all incoming consults are triaged within two business days of receipt. Contact patients with negative results within three business days of when they are returned. Quality measure: staff shall have no more than one substantiated complaint by patients or staff. Update patient tracker with relevant patient information with minimal errors.Ensure that consults to any other service are input and read for signature.

• Coordinate and manage comprehensive patient care plans for veterans, ensuring all medical and psychosocial needs are met.
• Collaborate with interdisciplinary teams at the Teleoncology Division to provide holistic care and optimize patient outcomes.
• Conduct clinical assessments and develop individualized care plans tailored to veterans' unique needs.
• Monitor patient progress and adjust care plans as necessary to ensure the highest quality of care.
• Educate patients and their families about health conditions, treatment options, and available resources.
• Facilitate communication between patients, families, and healthcare providers to ensure a seamless care experience.
• Maintain accurate and up-to-date patient records in compliance with VA policies and procedures.
• Provide discharge education and follow up instructions that are coordinated with the next care setting for all Hematology/Oncology clinical patients.
• Participate in continuous quality improvement activities and meetings with committee participation as required by the facility Chief of Service, Chief of Staff, or designee.
• Attend staff meetings as required by the facility Chief of Service, Chief of Staff, or designee
• Complete the appropriate QM/PI documentation pertaining to all procedures, complications and outcome of examinations.

• Graduation from an accredited school of professional nursing approved by the appropriate State agency.
• Current and unrestricted licensure as a Registered Nurse (RN).
• BLS certification is required; ACLS certification is preferred.
• Minimum of 2 years of clinical experience in an acute care setting is preferred.
• Strong clinical assessment and critical thinking skills.
• Excellent communication, interpersonal, and teamwork abilities.
• Commitment to providing compassionate, patient-centered care.
• Experience working with veterans or within a VA medical facility.
• Familiarity with electronic health records and care coordination platforms. Ability to work independently and manage multiple priorities in a fast-paced environment

ONCC Certified Nurse (RN) is preferred and highly desirable for this position. 

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We’re advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.