D365 CRM L3 Support Engineer

HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Remote Facility: Yes

Location: Remote work available in Poland OR Romania

About the Role

• Be part of a self-organising and cross functional Agile team,
• Create extremely well-crafted with Microsoft Dynamics 365 CRM,
• Write resilient code that will be continuously tested, deployed and performed at scale,
• Contribute to the team's technical direction and the improvement of its tools and processes,
• Be responsible for ensuring our CRM and Chatbot are highly performant, resilient, secure and monitored in production.

What You Will Do

• Research, lead, design, configure, implement and maintain high quality software systems using Microsoft CRM Dynamics 365 and .NET technologies to meet internal / external client’s requirements,
• Develop, customize & unit test software systems and systems enhancements in accordance with supplied technical specifications, standards and industry best practices to project deadlines,
• Maintain the existing applications, which includes level 3 support, bug fixing and any new enhancements as agreed with the app support team,
• Deploy the applications in production environment with the help of application support team, take responsibility of development and test environment.
• Provide appropriate code comments for program coding by following a standard coding pattern,
• Maintain the deployment document and do the knowledge transfer to operations team for any development work.

What You Need

• Microsoft CRM Dynamics 365,
• Java Script/ jQuery,
• C# (2.0 & Higher)/ ASP.NET,
• MS Azure (PaaS & IaaS),
• Microsoft CRM Dynamics 365 customization and development using MS CRM SDK and Java Script,
• Engineering web services using C#, WCF and has practical knowledge of SOA, worked extensively with XML, XSL and XSD,
• Hands-on Microsoft SQL Server skills + SSRS & SSIS,
• Creating and executing large scale architectural designs which demonstrate ability to scale to support large numbers of concurrent Users as well as large data volumes,
• Developing and delivering high quality, efficient and optimized business applications or web- based services to tight deadlines,
• Effectively work in a matrix organization. Lead through influence,
• Get things done attitude,
• Must be self-motivated and results oriented,
• Ability to work in a cross-functional, multi-cultural team and in a collaborative environment,
• Ability to multi-task and plan, organize and prioritize multiple projects,
• Must have a hands-on mentality.

What Makes You Eligible

• This role is eligible to work remotely full-time.

What We Offer

• Work in international project team with the biggest worldwide automotive customers,
• Training on the job and technical trainings,
• Further development opportunity.
• A great package of additional benefits such as:
  • flexible working time,
  • private healthcare (LuxMed),
  • Mybenefit cafeteria,
  • Language learning platform- eTutor,
  • employee discounts on HARMAN products (JBL),
  • game room,
  • additional days off,
  • and much more…

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.