Offer summary
Qualifications:
Bachelor’s Degree required, Customer Service experience preferred, Exceptional communication and critical thinking skills, Computer literate with Microsoft Office proficiency, Bilingual Spanish is a plus.
Key responsabilities:
- Process medical certifications in compliance with FMLA guidelines
- Communicate professionally with internal and external clients
- Maintain accurate leave documentation and contact medical providers
- Assist in decision making, compose client-specific communications, and support special projects
- Achieve production and quality goals set by the FMLA Department