Diagnostic Imaging, Clinical Application Specialist

The purpose of this role is to create and implement clinical training strategies to support Sales Specialists for all products within the Diagnostic Imaging portfolio.

You will provide our customers with clinical training and both internal and external support on the latest X-Ray, Breast specimen imaging & Contrast Injector technology.

You will be highly motivated, with a passion for Radiology and will support our continued drive towards excellence in service.

This is a great opportunity to work for a rapidly growing company and we are seeking someone who is eager to learn and thrive in a fast-paced environment.

This role will cover the regions; Midlands, Northern England & Scotland

This job description is not an exhaustive list of duties for the position holder. It does, however, provide an indication of the main duties and responsibilities of the position.

• Assess relevant training needs for staff individuals and organisation, in consultation with hospital departmental heads, including assessment methods
• Design local training courses and programmes necessary to meet training needs for both installation and follow-up visits
• Administration and coordination of allocated customer training
• Pre-sales demonstrations to customers and internal colleagues
• Post sale product support to customers
• Provide specialist knowledge and support to the marketing and sales teams
• Assist in the creation of support documentation required for internal and external customers in relation to all products.
• Develop ideas and contribute to regular team meetings
• Monitor and report on field activities and provide relevant information to management.
• Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
• Build relationships and have interactions with Radiology Service Managers, CT Radiographers MRI Radiographers, X-ray Radiographers, Consultant Radiologists, NHS Trusts, OEM’s & Private Healthcare Groups within the UK.
• Attend training to develop relevant knowledge and skills

• Employees are responsible for their continuous professional and personal self-development.

The successful candidate will be required to update their knowledge and skills to fit the changing requirements of the role. Therefore, this Job Description is an outline of the current broad areas of responsibility and accountability and should not be regarded as a comprehensive listing. It will be reviewed and updated in line with future needs.

Requirements

Essential:

• Radiography degree with at least 2 years post qualification clinical experience.
• Good organisational, administrative and IT/computing skills.
• Ability to develop relationships with end users and sales team.
• Exceptional communication and presentation skills
• High reliance on drive and planning/organisational skills
• Excellent interpersonal skills: Customer focused with strong influencing skill.

Desirable:

• Experience in General X-ray and Mobile Imaging
• Experience of CT & MRI Radiography
• Experience of working within Radiology sales/applications.
• Salesforce and CRM training

Please note we cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in the United Kingdom.

Uniphar Medtech is an equal opportunities employer

Uniphar Medtech

Uniphar Medtech comprises 10 businesses across 21 markets and is the medical device arm of the Uniphar Group.

Uniphar Medtech represents global leading medical device manufacturers across a multitude of specialities. We train, we educate, and we support our customers through dedicated clinical specialists across Sales & Technical Service, Clinical IT, Clinical Applications, Training and Education and Customer Service.

We are more than a distributor; we are a total solutions provider. Each of our businesses compete under their individual brand identity and respective specialities. Uniphar Medtech is the umbrella structure for all 10 brands and in addition incorporates our centralised support functions across Quality and Compliance, Logistics, Warehousing, Operational Excellence, Marketing, HR, Finance & IT. Business website: https://www.unipharmedtech.com/

Uniphar Medtech is a Division of the Uniphar Group.

Synapse Medical

Established in 1998, Synapse Medical has solidified its position as the premier provider of Diagnostic Imaging services in both Ireland and the UK. With a widespread presence across these regions, our company boasts a team of dedicated employees, including a proficient group of Clinical Sales Specialists. Our commitment is steadfast when it comes to ensuring that our customers not only meet but exceed their expectations in terms of service.

At Synapse Medical, we have harnessed the expertise of our highly skilled and medically trained personnel who work hand in hand with our partners to deliver tailored solutions for all our customers' needs.

As part of the Uniphar Medtech family of medical device distribution companies, we made a strategic move in 2023 to realign our divisions within the group. This allowed us to consolidate our interventional business under the M3 Medical brand, thus enabling Synapse Medical to concentrate exclusively on our core competency, which is Diagnostic Imaging.

Our success is underpinned by our strong partnerships with some of the world's leading brands, including GE Healthcare, Ulrich, Febromed, Kubtec and Calmed among other. As a testament to our growth and accomplishments, Synapse Medical became the exclusive distributor for Ulrich Medical in Ireland and the UK following a business expansion in 2016. Business website: http://www.synapsemedical.ie

Synapse is a business within the Medtech Division of Uniphar Group.