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Social Media Community Manager

Remote:

Full Remote

Work from:

Ukraine, Europe

Offer summary

Qualifications:

Proven experience in social media and community moderation., Passion and knowledge of online gambling industry., Solid understanding of social media platforms and analytics., Excellent communication skills, written and verbal., Ability to work autonomously and collaboratively, creative mindset..

Key responsabilities:

Manage social media community, moderate discussions, engage in trending topics.
Create and maintain content calendars, curate positive news.
Monitor social media, track spikes in conversations, provide real-time responses.
Contribute and execute social media strategies, prepare performance reports.
Identify process improvement opportunities, stay updated on industry trends.

iTalent PLUS Human Resources, Staffing & Recruiting Small startup https://italentplus.com

2 - 10 Employees

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Job description

Your missions

Our client, a leading casino created by gamblers for gamblers, is seeking a talented and dedicated Social Media Community Manager (Online Casino) to join their rapidly growing global team. The ideal candidate will be responsible for managing their social media community, moderating discussions, engaging in trending topics, creating content calendars, and more. This unique role offers an excellent opportunity for someone with experience in social media and community management, especially with a passion for online casinos.

About the Company:

🚀 Rapid Growth: The company has expanded to over 70 staff across two offices and four continents in just one year.
🎲 Passion for Players: They approach their work with empathy, ensuring an outstanding customer experience in everything they do.
🌟 Achievers' Hub: Join a high-achieving team where every member contributes to the success of an expanding global casino operation. The sky's the limit!

Position: Social Media Community Manager (Online Casino)

Reporting to: Head of Marketing
Location: Fully remote
Working Hours: Monday to Friday, starting early in the morning

Key Responsibilities:

Community Management:
- Facilitate interactions within the online community for casino enthusiasts and encourage user-generated content and discussions to boost community participation.
Content Creation and Content Calendars:
- Develop and maintain content calendars to ensure a consistent and engaging online presence.
- Curate positive news and share relevant information and engaging content that resonates with the target audience.
Social Media Monitoring:
- Monitor social media channels and groups, identifying trends and opportunities for engagement.
- Track spikes in social conversations related to posts, promotions, or competitors.
- Provide real-time responses to comments, messages, and mentions.
Social Media Strategy and Execution:
- Contribute to the development and execution of comprehensive social media strategies, campaigns, and plans to drive community growth.
- Prepare and present reports on the performance of social media activities, offering insights and recommendations for improvement.
Process Improvement:
- Identify opportunities for creating and improving internal processes within the social media management workflow to enhance efficiency, effectiveness, and overall community satisfaction.
Trend Identification:
- Stay updated on industry trends and identify opportunities for the brand to capitalize on emerging topics. Flag trending topics relevant to the online casino community.

Ideal Candidate:

Proven experience in social media management and/or community moderation.
Strong passion and knowledge about the online gambling industry.
Solid understanding of social media platforms, trends, and analytics, including but not limited to Meta, Telegram, Instagram, Twitter, and Reddit.
Excellent written and verbal communication skills.
Ability to work both collaboratively and independently in a fast-paced environment.
Creative mindset with a passion for community building and engagement.