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This Way ONward Sales Associate - Southgate Plaza (NEW STORE)

Remote:

Full Remote

Contract:

Part time

Work from:

United States

Offer summary

Qualifications:

Completion of job readiness training, Effective communication and technology skills, Problem-solving and continuous improvement mindset, Ability to handle customer interactions courteously, On-the-job procedural knowledge acquisition.

Key responsabilities:

Provide excellent customer service and engage customers
Educate, inform, inspire, and outfit customers with product knowledge
Offer information on merchandise assortment and store events
Execute operational processes efficiently and promote brand loyalty

Gap Inc. Retail (Super / Hypermarket) XLarge https://www.gapinc.com/

10001 Employees

See more Gap Inc. offers

Job description

Your missions

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our loyalty programs
Leverage omni channel offerings to deliver a frictionless customer experience
Support sales floor, fitting room, check out, back of house, processes as required
Courteous and responsive to internal/external request
Exchange and verifies job related information to provide support

Who You Are

Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners
Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
Able to handle customer interactions and potential issues/concerns courteously and professionally
Ability to learn procedural knowledge acquired through on-the-job training