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Senior Live Operations Specialist (Contract)

unlimited holidays - extra holidays - extra parental leave - long remote period allowed

Remote:

Full Remote

Experience:

Mid-level (2-5 years)

Work from:

Singapore

Offer summary

Qualifications:

3+ years experience in project management within streaming + gaming industry, event planning included, 1+ year experience in team leadership, Business level English required, Quantitative and analytical skills preferred, Experience with Notion, GSuite, Microsoft Office.

Key responsabilities:

Oversee daily operations & events for user engagement
Analyze data & provide insights for improvements
Gather user feedback & enhance community engagement
Collaborate cross-functionally for continuous improvement

AnotherBall Information Technology & Services TPE https://anilive.app/

11 - 50 Employees

See more AnotherBall offers

Job description

What’s AniLive?

We develop and operate AniLive, a mobile streaming app specifically designed for virtual streamers and their fans in English-speaking countries.

On this platform, streamers can become "AniLivers" with their own avatars, allowing them to start streaming from "anytime, anywhere" and earn income. As viewers, the vertical streaming experience on AniLive enables them to enjoy communication with their favorite AniLivers from a close distance, experiencing a new level of engagement including various gift animations.

With the release of AniLive, our company aims to revolutionize the virtual streaming industry and bring more fun to the global anime/VTuber community!

Position Summary

We are seeking a passionate Live Operations Specialist who loves VTubers, anime, and games. This role is crucial in creating the most exciting streamer and viewer experience, especially in-app content strategy, event planning, monetization, and data analysis.

What you will do

Daily Operations & Event Management: Oversee daily live operations and manage in-app events, promotions, and content to enhance user engagement and retention.
Performance Monitoring & Data Analysis: Monitor live event performance, analyze data to identify trends, and provide actionable insights for future improvements.
User & Community Engagement: Gather user feedback, monitor community channels, and collaborate with teams to address concerns and enhance the user experience.
Cross-functional Collaboration & Continuous Improvement: Work closely with various divisions such as product, community, Partnerships divisions, to ensure smooth implementation of live ops strategies while staying updated on industry trends to drive continuous improvement.

What you will bring

Passion for the Japanese entertainment industry — anime, manga, gaming, VTubing... you must be an otaku!
3+ years experience in project management within the streaming + gaming industry, as well as event planning for online and offline events
1+ year experience in leading a team
Business level English is required
Quantitative and analytical skills with an emphasis on metrics-driven experience
Experience using Notion, GSuite, Microsoft Office, Slack, and Zoom

Bonus Points

Work experience at startups and rapids growing companies
Experience as a product manager in ToC global services
Deep understanding of monetization and event design, as well as engagement drivers in live service games or live-streaming apps
Experience in a similar role with free-to-play mobile games or live-streaming apps within the Japanese or Chinese gaming industry
Business level Japanese