Veeva CRM

Responsibilities:

• Partner with client Commercial Sales and Marketing, Market Access, Commercial Operations, and other stakeholders to implement Veeva CRM and related technology solutions in alignment with key business priorities.

• Configure Veeva CRM to meet Business Requirements.

• Integrate Veeva CRM with other Veeva Commercial Cloud applications/data.

• Document Technical Requirements based on Business Requirements.

• Provide estimates and timelines to deliver functionality based on Business Requirements.

• Provide updates and status reports to the Project Manager around progress and any issues or blockers.

• Provide advice and guidance on functionality and implementation strategy for Veeva CRM.

Requirements:

• Strong knowledge of Commercial Field teams' business strategies, processes, and operations within a commercial biotech/pharma environment.

• Veeva CRM configuration experience that includes Document Types, Objects, Object Lifecycles, Document Lifecycle, Workflows, Apex programming.

• Strong understanding of Veeva CRM data model.

• 5-7 yrs. plus of experience with at least 3 yrs. plus HANDS-ON Veeva CRM - Configuring and Administering Veeva CRM.

• At least 1 Veeva CRM project implementation from scratch.

• Need experience in Veeva CRM Implementation, design and development.

• Experience working with a Pharmaceutical, Biotech or Medical Device organization.

• Experience working in an agile delivery environment. Ability to handle multiple priorities and work under pressure. Professional communications skills are a must.

• Good functional knowledge of Life Sciences commercialization processes.

• Expertise in the following areas is Required:

• Veeva Sales CRM, Medical CRM, and Salesforce CRM

• Familiarity with the following is a plus:

• Experience with Commercial Data (KOL, HCP, HCO, Prescription, Sales Territories etc....)

• Experience with Ancillary Veeva products (Open Data, Link, Align, Promo Mats etc....)