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Inside Sales Customer Support Representative

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

Bachelor’s degree or equivalent work experience, Excellent problem-solving skills and attention to detail.

Key responsabilities:

Implement sales strategies and improve profitability
Provide product information and customer support
Attend training sessions and track sales orders

Bridgestone Americas XLarge https://www.bridgestoneamericas.com/

10001 Employees

See more Bridgestone Americas offers

Job description

Your missions

Company Overview

Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.

Job Category

Customer Support

Position Summary

As an Inside Sales Customer Support Representative, you are responsible for providing exceptional customer satisfaction by effectively handling customer sales inquiries and introducing new products and promotions through inbound and outbound sales calls. You will work with various teams throughout the company to maximize the customer experience through understanding customer needs and providing support and effective solutions. You must also be comfortable building relationships with new and existing customers, generating interest in the product lineup, and closing sales.

Responsibilities

Implement and drive sales strategies to grow and increase market share profitability.
Provide product and service information to customers.
Ensure programs are successfully coordinated and communicated.
Enhance relationships and develop business opportunities.
Review sales reports to improve and resolve customer accounts.
Research and communicate market and industry trends.
Attend training classes across functional/technical skills, leadership development, and product knowledge
Develop and maintain a collaborative relationship with internal/external customers.
Update leadership utilizing Bridgestone reporting tools on competitive market activity.
Process, monitor, and track sales orders

Minimum Qualifications

Bachelor’s degree; or equivalent work experience
Associate Degree or 2 years similar work experience
Excellent problem-solving skills
Detailed oriented and organized
Proficient with Microsoft Suite
Outgoing personality
Strong written and verbal communication skills
Preferred Qualifications
SAP and Salesforce knowledge and experience are a plus
Previous sales or tire industry experience

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.