Implementation Associate

Are you looking for an exciting opportunity to be a leader within a successful global payroll services business? Are you looking to take your career to the next level by driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset, and the desire to help build a great culture?

iiPay is a high growth, innovative company, based in US, Europe and Singapore focused on delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market-leading global payroll management system delivering a unique client experience and value-added services.

iiPay has a unique opportunity for a highly motivated Implementation Associate who wants to play an important part of this rapidly expanding business, assisting the implementation team in understanding the client’s requirements, to develop their international payrolls to help drive to our goal of ‘Paying the Planet.’

All our roles can be performed remotely with occasional visits to the office as requested by your manager. Where we have office locations, our team members are welcome to work remotely on a hybrid basis or fully office based as they wish. 

Role Overview

Our highly motivated and engaged team members are at the heart of our success!

This role is a perfect introduction to the world of implementation.  With full training and support we will give you the opportunity to gain experience through iiPay’s successful progression path and fast track your career!

The implementation Associate role works closely with our Project Management team and our Implementation Consultants to configure and deliver international payroll implementations for our global client base.

Our Implementation Associate’s assist the wider project team in configuring all elements of the system and the creation of all project documentation where required. You will need to be able to review and reconcile data using excel, enabling you to load the payroll information into iiPay’s various software solutions accurately and on time.

Key objectives of the role

• Project Set-up– working with the internal project team, you will aid in the configuration of any material required to commence the project, including the configuration of payroll requirements workbooks, project plans, governance setup and PowerPoint slide creation.
• Client and Project Management– You will continually support the project team in the administration of project documentation and support in general implementation work where required.
• Payroll Process– You will assist in the creation a client within our CRM system, payroll system and payroll process management tool among others. 
• Local Registration Management– You will assist the project team with recording minutes and actions to allow clear and concise communication on next steps to register clients with authorities as they move into new countries.
• Payment and Banking Process Definition– You will load payroll payment files into our payment software and work closely with our Treasury department to ensure payment tests are completed successfully or any issues are reported to the project team in a timely manner.
• System set-up and parallel payroll process– You will setup all require data importing tools, load and reconcile data against a client’s previous provider.
• Go-live transition– You will complete and present a project handover document to the implementation team who will then review with the iiPay Operations team to close out our projects.
• Sign-off and documentation– You will document, version control and store all required sign off/approvals required during the iiPay implementation process.

What are we looking for in you?

• Payroll experience is desirable but not essential.
• Highly motivated and driven individual eager to learn new skills with a passion for teamwork.
• Demonstrate a passion working with data, analysing and reconciling data using excel.
• Ability to demonstrate data coordination skills.
• Strong communication skills, with the ability to manage time efficiently in a pressured environment.
• Experience of working in a fast-paced environment, consistently being able to deliver on tasks to the highest standard while operating under strict deadlines.

iiPay will provide full training to allow you to become systems expert and have experience of managing and prioritising workloads. You should have strong analytical and problem-solving skills, excellent communication abilities, both verbal and written, and possess a keen attention to detail. You will be required to work in a demanding environment where balancing priorities with the team around them will be essential.

What we can offer you? 

As well as offering you the opportunity to be innovative and ambitious, iiPay believe in offering a competitive salary, generous benefit package including Medical Cover, Volunteering Day, Continuous development and financial assistance for education and professional memberships and your birthday off!

iiPay is an equal opportunity employer that does not tolerate discrimination on any basis. We actively encourage applications from diverse backgrounds, perspectives, and skills. We are committed to providing an environment of inclusiveness and respect where everyone can excel.