What You Will Do:
- Collaborates closely with designers to craft seamless customer experiences
- Writes clear, accurate and compelling user interface copy
- Collaborates with project partners and Experience Strategy team to determine the business objectives that drive content strategy
- Makes recommendations on user requirements for projects and contributes to project scoping and planning
- Obtains competitive experience evaluations and customer data and establishes benchmarks for content
- Develops and documents content creation governance and workflow as well as style, tone and voice guidelines, including recommendations around brand vision
- Presents content concepts in collaboration with designers
- Writers and designs in accordance with design system
- Contributes to the development of the team’s culture and quality standards
- Manage and administer design projects
- Coordinate copy translation
Skills and Experience You Will Need:
Required:
- 4-7 years of experience, with a minimum of 2 years in product design or creating of digital experiences
- Experience in a design related industry.
- Expert writing, editing and proofreading skills, with experience writing for online required, kiosk, Voice and audio User Interface writing
- Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience
- A passion for great experience design
- Proficiency in adapting processes to meet project needs
- Willingness to collaborate
- Self-motivated, flexible, organized, and accountable
- Good understanding of user-centered design and related design disciplines (experience strategy, visual design, UX writing, design research, interaction design)
- Strong portfolio demonstrating a range of UX writing abilities
- Portfolio required.
Desired:
- Script writing and video production
- Industrial design, user-centered design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.
- Content strategy
- Knowledge of online marketing, advertising and other interactive experiences
- Banking Experience is a plus
- UX Experience
- Seasoned writer
Education:
- Degree in writing or design
Who We Are:
GalaxE is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource®, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation.
Since its founding, GalaxE has been dedicated to advancing the benefits of technology. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.
At GalaxE we value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic. We focus on cultivating both traditional IT and non-traditional, new collar, workers through our Outsource to America®, program.
We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.
Sound like you? Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let’s build something, together. #WeAreGalaxE
*Equal Opportunity Employer/Veterans/Disabled
** Pay is based on several factors including market location and may vary depending on actual job-related knowledge, skills, and experience.
Physical Requirements:
- Prolonged periods of remaining stationary at a desk and working on a computer
- Must be able to lift to 15 lbs., as needed
- Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)
- Occasionally required to bend, kneel, crouch, and reach overhead.
- Hand-eye coordination necessary to operate computers and various pieces of office equipment.
- Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.
Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.
This position requires a 10-panel drug test, except when not permissible by law, ordinance, etc. (This includes testing for marijuana)
For more information, please visit https://www.galaxe.com/
