Senior Software Engineer, Compatibility Matrix (remote)

Replicated is a Commercial Software Distribution Platform. Replicated helps software vendors distribute their applications into self-hosted environments like VPC, on-prem, air gap, and more. With a suite of tools ranging from installation, to testing, to licensing and support, Replicated is the best way to operationalize and scale the distribution of Kubernetes applications into any enterprise environment.

Our customers include KNIME, Puppet, Smartbear, BigID, Swimlane, and many other fast-growing enterprise software vendors.

Replicated is committed to cultivating an efficient, respectful workplace. We know that innovation thrives on teams where diverse points of view come together to solve hard problems in ways that are just now possible. As such, we explicitly seek people that bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experiences.

We are fully remote and plan to stay that way! We're open to any state in the US. In addition, for some roles, we're open to candidates in Canada, the UK, Australia, and New Zealand.

We are looking for a Senior Software Engineer to join our team! Our Engineers contribute to every stage of building the Replicated delivery and management platform. They implement, test, and deploy new enhancements and updates to our products.

As a member of the development team you will get to use cutting-edge technologies and emerging open source tools and standards. Working with exciting tools like Kubernetes and Helm, you’ll help us continue to build the next generation of multi-premise features for ISVs and Enterprise customers.

Check out our YouTube channel to get an idea of what we are building next!

Our goal is to make on-prem installations as easy as SaaS, which requires everything to work perfectly in a wide variety of environments with minimal restrictions on local customisations. As a software engineer in the Compatibility Matrix product team, you'll be enabling our customers to test and develop their applications across a range of different Kubernetes distributions, highlighting the differences between them.  This is a very broad role, involving working with a diverse range of technologies in a fast paced, results-driven environment.

The team mixes software development, platform, and customer success backgrounds, and regularly interfaces with the other teams within Replicated.  All Replicated products rely on each other to form a successful whole, as such our folks regularly use our own products to ensure we deeply understand the whole set.

You'll primarily be working on our back end API services and our custom developed hypervisor service running on bare metal in a datacenter, both written in Go.  Additionally, there is a supporting CLI and set of Github actions, Terraform modules, and potentially other tooling to go with these.

Part of our engineering philosophy is to remain close to the customer.  As such, our software engineers take a 25% ownership of support for their product line, directly working with customers where issues arise.  This is used to feed back into our design choices, as well as working with feature requests and bugs.

The Replicated product process involves first deeply understanding the problem to solve, then creating solutions that our customers love that also work for the business.  This involves being ready to make very quick prototypes to show to customers, getting insightful feedback, and reworking before any code is even written.

Our stack includes Go, Kubernetes, React and more. You’ll get an opportunity to work across the stack and develop software for our highly technical user-base of software developers. Our engineers learn something new every day and are encouraged to contribute and work closely with their Product Manager to iterate through ideas and implementations.

Our development group within engineering is organized in the form of pods. Our pods are full stack teams with clear areas of ownership within the product. We encourage and support teams to own their product metrics and focus on delivering value to our customers.

What Replicated offers:

• A learning culture that is anchored with a growth mindset and curiosity

• Remote work - build a comfortable setting that works for you

• Enthusiastic teams who love what they do

What you’ll be doing:

• Work with product managers, designers, engineers, and customers to iterate features from the prototype stage to GA.

• Work across the lifecycle of our products: design, develop, document, test, integrate, deploy, support, and collaborate.

• Mentor and be mentored, growing and investing in each other's growth is a key part of our culture.

• Be curious about everything we deliver and the problems we are solving for our customers.

• Our product and engineering culture is ‘Inspired’ oriented. We embrace opportunities to share with and learn from our customers, so we better understand how the products are being used and discover opportunities to innovate. Engineers are a key part of this conversation, joining calls to watch the product in use, receive direct customer feedback, and ideate on possible solutions.

• Collaborate with your teammates to deliver solutions for our customers.

• Meet regularly with your manager to review the Career Development Framework, identifying areas for growth and planning for projects to demonstrate new skills and techniques. 

• Participate in the team’s support and on-call rotations.

• Contribute and champion a culture of quality and testing. Help guide others who may have less experience in this area.

What you bring to the role:

• Senior level professional development experience with Go and associated tooling.

• Senior level professional experience with Kubernetes and cloud native projects.

• Excellent technical communication and collaboration skills with the proven ability to:

  • Clearly and concisely communicate about complex technical and product topics.

  • Communicate with leadership and other stakeholders across the company.

  • Engage with customers to better understand the problems they are trying to solve.

• Experience working with Linux hypervisors, networking and virtualization technologies.

• Experience designing, building, and maintaining API services and their respective datastores.

• Experience developing and shipping software in a cloud-native, customer-facing infrastructure.

• Proven ability to create and deliver impactful contributions, both independently and collaborating with others.

• Experience taking on complex challenges and breaking them down into iterative deliverables.

• Experience delivering software within the constraints of a modern CI/CD pipeline

• A high degree of curiosity for innovative software, balanced with an appreciation for sustainable solutions.

In your first 30 Days

• Learn as much as you can about the company, team and product

• Complete hands-on training with the product, complete an onboarding checklist and meet with team members from across the company

• Improve the onboarding process as you notice rough edges, bringing your fresh perspectives to identify areas where we can do better

• Spend time with the team understanding our work and current initiatives

• Pair with your engineering buddy and contribute individual work to existing initiatives to deepen your understanding of Replicated product

• Work with your manager on your transition plan which leverages learnings from the book ‘The First 90 Days’

In your first 60 days 

• Shadow engineers in the on-call and support rotation, learning the process and making suggestions for improvements (both technical and procedural)

• Examine the systems you are learning, seeking to understand the “why” and challenge the answers as appropriate

• Continue to grow your understanding of Replicated - how our products are developed, building relationships with individuals, how our services connect and interact

In your first 90 days

• Take a leadership role for one of the team’s priorities, coordinating within and beyond the development group to accomplish the goal as you see fit

• Use your expertise to improve the reliability and quality of what we are shipping.

• Join the on-call and support rotation as a fully fledged member; you are never on your own as we deeply value supporting each other. We have found that participating in support is a great way to learn and engage with our customers. It helps us shorten the feedback cycle dramatically and deliver a product with the most value.

• Continue to learn and grow. Replicated is committed to ongoing individual growth and there will always be opportunities that require it. We have a yearly curiosity budget to support your learning and growth.

At Replicated, we value our teammates as individuals who are stronger together. We offer a robust pay and benefits package that rewards employees for their contributions to our success, supports their well-being, and helps all of us create a great remote work environment. 

In the US, the salary range for this role is as follows:
Sr. Software Engineer I: $148,500 - $181,500
Sr. Software Engineer II: $162,000 - $198,000

For team members outside of the US, our salary ranges are at localized rates for the countries we support.

This is dependent on several factors, including level, qualifications, and experience. We also offer stock options, a strong health insurance package, as well as a unique home office allowance & a professional development budget. An overview is on our careers page here: https://www.replicated.com/careers/

Not sure you meet 100% of our qualifications? Please apply anyway!

We invest in our team and love candidates who are eager to learn and grow. We have a fantastic team of highly collaborative individuals who enjoy learning, growing, and mentoring others.

OUR CORE VALUES

Care Deeply: Care deeply about the work that you do. Because of that you are constantly learning and willing to go out on a limb, challenge assumptions, go back to first principles, etc.

Longterm: Treat every interaction as part of a 30 year relationship, you’ll see everyone down the road again as customers, partners, coworkers, etc.

Curious: We're always learning and we approach everyone and every problem with curiosity. When needed we challenge assumptions, and go back to first principles.

BENEFITS

We offer strong benefits to help you stay healthy and productive. For the US, our benefits are listed below:

• Health/Dental/Vision

• Life/AD&D

• LTD/STD

• FSA

• 401K

• Stock options

• Partner perk programs

• Generous time off, we expect you to take a minimum of 3 weeks of per year

• Laptop+accessories you need to get set up

• Generous home office set up allowance or co-working space allowance - up to $10,000 per year!

• Curiosity Budget to help you keep learning and growing!

Replicated is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants of all backgrounds and we work to make sure that all team members have an equal opportunity to succeed.

We do not accept unsolicited assistance from any headhunters, recruitment firms or any other third party for any of our job openings. Any unsolicited resumes sent from anyone other than the candidate, in any format, to any person at Replicated, will be considered Replicated property. Replicated will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

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