Site Reliability Engineer

Overview:

We are looking for an experienced, Staff or Sr. Site Reliability Engineering (SRE) to join the Engineering Operations group. In this role, you'll play a crucial part in improving our observability, modernizing our pipeline delivery, and ensuring the reliability of our systems, all while contributing to our mission of empowering organizations with innovative HR solutions. The position reports to the DevOps Manager, who reports to the VP of Engineering. This is a remote opportunity - must be US based.

At HR Acuity, you'll be part of a collaborative and innovative team that values continuous learning and professional growth. We offer competitive benefits, a flexible work environment, and opportunities to work with cutting-edge technologies. Our culture fosters teamwork, mentorship, and a commitment to excellence. 

Who we are and what is our mission? 

HR Acuity helps companies deal with issues consistently, equitably, and transparently with state-of-the-art case management software. Our mission is to make work better, more equitable and safer for organizations and their employees. We are dedicated to continually raising the bar for employee relations by providing the consistency, compliance, and capabilities organizations need to protect their reputation and build a better workplace. If you share that passion with us, keep reading! As part of the HR Acuity team we encourage you to #BeBold to try new things and give you the tools to #WorkSmarter so that we can be #BetterTogether. If being part of the growth story in a start up environment excites you we'd love to chat! 

Why work here? 

We are a fast-paced, high-growth, and innovative company.  This is an “All-in Zone.”  Everyone from our woman-owned CEO and founder to each individual team member embraces our #All-in mindset.  We expect everyone to be fully engaged and to bring their best selves to work every day. We are passionate about our mission and our culture, and we expect everyone to be a part of it.  

Fair-Culture Warning: 

We are committed to creating an inclusive and diverse workplace. We value different perspectives and backgrounds and strive to create an environment where everyone feels respected and valued. We are committed to creating an environment where everyone can be their authentic selves.  

Click here to learn more about our values and benefits! 

Please note that for this position, we are only accepting direct applications. Submissions from agencies will not be considered.

In this role, you will work closely with technical leads and developers of various teams to implement process improvements in various domains including solution platform automation, source code iteration and improvement, continuous integration, observability instrumentation, and infrastructure as code. You will help design and implement SRE related tools and processes and then transfer knowledge to Engineering teams. 

• Site Reliability Engineering (SRE): Implement and maintain SRE best practices to ensure the reliability, availability, and performance of our systems. 

• Observability: Enhance our observability stack to provide comprehensive monitoring, logging, and tracing capabilities. Implement tools and practices to improve visibility into system performance and health. 

• Kubernetes on Azure: Design, deploy, and manage Kubernetes clusters on Azure. Ensure the scalability, security, and reliability of our containerized applications. 

• Pipeline Automation: Modernize our CI/CD pipeline to improve efficiency, speed, and reliability. Implement automation tools and processes to streamline the software delivery lifecycle. 

• Collaboration: Work closely with development, QA, and product teams to integrate DevOps best practices into the development process. Foster a culture of continuous improvement and automation. 

• Incident Management: Lead incident response efforts, perform root cause analysis, and implement corrective actions to prevent future incidents. 

• Mentorship: Provide guidance and mentorship to junior DevOps engineers, fostering a culture of learning and growth within the team. 

• Certification or formal training in site reliability engineering concepts and practices 

• Experience leading SRE teams at scale with demonstrable results with wider experience in training, developing, and retaining talent. 

• Prior experience of building and managing SLIs, SLOs and observability capabilities at a large scale. 

• Highly motivated self-starter with excellent interpersonal and communication skills. Able to communicate efficiently at all levels of seniority to create change. 

• 5+ years’ experience in programming or scripting languages, on large scale systems or SAAS companies 

• Experience of Kubernetes and container technologies such as Docker and AKS. 

• Experience in building and leading teams, mentoring junior team members and championing their work. 

• Ability to work in a matrix environment and partner with virtual teams. 

• Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements. 

Skills 

• Thrives in a team setting and collaborates effectively with colleagues across various departments. 

• Adept at leveraging diverse team members’ strengths, fostering open communication, and driving joint initiatives. 

Compensation: The pay range for this position is expected to be between $160,000-$190,000/year OTE; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time. 

Benefits: 

• Stay healthy and happy with our comprehensive medical, dental and vision plans. 

• You can also choose from FSA or HSA options to suit your needs. 

• Save for your future with our 401K plan that matches your contributions. 

• Enjoy paid leave for various life events, such as sickness, disability, or parenthood. 

• Own a piece of the company with our #Allin Shares Program. 

Perks: 

• Take a break from work with our unlimited PTO policy to refresh and recharge. 

• Company paid holidays, birthday day off, closed 4th of July week and December holiday week, half day summer Fridays* and half day first Fridays*, and 8 hours of volunteer time. 

• Own a piece of the company with our #Allin Shares Program. 

• Earn extra cash by referring qualified candidates to join our team. 

• Access professional and personal support through our employee assistance program. 

• Work from anywhere with our remote work environment that fosters collaboration and creativity. * 

• Join a fun and energetic team that values your suggestions and new ideas. 

• Receive a competitive salary and meaningful opportunities for growth. 

Learning and Development 

• Onboarding: Learn the basics of your role, the company culture, and the expectations from your manager and team. Get familiar with the tools, systems, and processes that you will use in your daily work. Receive feedback and guidance from your mentor and peers. 

• Manager training: Develop the skills and competencies to lead, motivate, and empower your team. Learn how to communicate effectively, delegate tasks, set goals, provide feedback, and resolve conflicts. Enhance your emotional intelligence, coaching, and mentoring abilities. 

• Leadership training: Grow your leadership potential and influence within the organization. Learn how to inspire and align others with the company vision, mission, and values. Strengthen your strategic thinking, decision making, and problem-solving skills. Expand your network and collaboration with other leaders across functions and levels. 

• Industry training: Stay updated on the latest trends, best practices, and innovations in the Employee Relations industry. Gain insights from experts and thought leaders in the field. Apply your learning to improve your performance, quality, and efficiency. 

* Based upon business needs