Practice Manager - Delivery Assurance

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role

This is a key, strategic role within Datacom, tasked with driving growth, innovation and ultimately commercial success for a market facing proposition.

A willingness to work collaboratively with our internal teams, our clients and understanding our client’s customers. An advanced understanding of different delivery methodologies is advantageous.

What you’ll do (Your Why):

• Team Leadership: Define and execute the capability plan to create a culture of success, including team growth, performance, and development.
• Delivery Assurance/Governance: Provide leadership and guidance to the Delivery Assurance team, members of the Project Services Practice, and Professional Services Line of Business representatives, namely those involved in project delivery, contributing to the successful delivery of projects
• Programme and Project Delivery; Managing phases of Programme and Project delivery and establishing and managing effective project operations to deliver quality outcomes.
• Sales Support: Leveraging previous delivery learnings to ensure that future RFPs and pre-sales activities represent Datacom’s knowledge and experience
• Strategic direction: Consult with the wider business to define and execute a growth strategy for the Modern Professional Services business across Australian markets.
• Commercial and financial management: Develop and manage vendor contracts / agreements associated with projects under management. Establish, manage and report on programme/project budget(s), analyse budget variances and recommend appropriate action. Maintain and control cost, schedule and quality of project activities to run on budget, time, and meet agreed customer requirements.
• Partner Engagement: Lead strategic planning around opportunity and product roadmaps to ensure we work with our partners both efficiently and with impact.

What you’ll bring

The Practice Manager - Delivery Assurance role in Datacom is a senior position in a newly established Programme Delivery practice in Datacom.

We need someone with solid programme knowledge, so experience managing large scale enterprise programmes of work is a must. As you engage with our different services businesses you will be happy rolling up your sleeves with hands on programme delivery, so you need to be happy to still lead large software programmes of work.

You come with demonstrable experience driving growth, managing commercial operations and leading innovation. You will have excellent people skills, commercial acumen, and a solid understanding of software professional services delivery.

You will have the autonomy and freedom to lead, working with some of the brightest minds in the business.

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.