Microsoft Alliance Success Lead

Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today’s toughest business challenges with a client-first mindset, working together to create exceptional value. We are all committed to making a difference for our people, our clients, our community, and our professions. To meet this commitment, Cherry Bekaert will provide you with the space to pursue growth and development opportunities that will guide and support you at each stage of your personal and professional journey.

The Microsoft Alliance Success Lead assists in process and operations management of the Microsoft alliance and related programs and vendors.  They assist with architecting and organizing cohesive and consistent practices to maintain and grow our ISV partnerships and relationships.

As our Microsoft Alliance Success Lead, you will: 

• Alliance Operations
  • Manage day-to-day operations for the Microsoft alliance and other related vendors, including designing and managing processes to efficiently maintain and grow relationships within the Microsoft ecosystem and related vendors
  • Develop and maintain a strong understanding of the organization's operational processes, systems, and tools to drive efficiencies and effectiveness
  • Continuously look for ways to improve the team's operations and processes, and implement changes as necessary
  • Stay apprised of relevant resources and leverage those resources for internal education and marketing
  • Collaborate with cross-functional teams (Advisory leadership and teams, business development, operations, marketing, and finance) to ensure alignment on Microsoft-related activities and initiatives
  • Support the team in developing and executing joint go-to-market plans with Microsoft and other partners
  • Facilitate and manage operational meetings, including business reviews and partner planning sessions
  • Monitor and report on Microsoft-related metrics and KPIs to ensure success and identify areas for improvement
  • Drive adoption of Microsoft solutions and programs within the organization
  • Assist with special projects, including but not limited to onboarding new partners and vendors and developing new processes and tools
• Partner Program Management
• • Serve as primary point of contact for all Microsoft programs on operational matter
  • Manage regular communications and updates between internal stakeholders and Microsoft teams
  • Submit and oversee funds and any incentives related to partner programs
  • Manage partner program to achieve tier requirements including tracking certifications
  • Partner Portal Administration
  • Review and maintain the Cherry Bekaert profile including internal company information and external presence and marketplace offerings 
  • Manage access and use by internal teams.
  • Maintain partner program documents and contracts
  • Manage demo licenses

• Product Ordering & Renewals
  • Manage Microsoft product resell activities, including license management, renewals and compliance, to ensure adherence to partner requirements and maximize revenue opportunities
  • Lead the development and implementation of the contact to cash process including order management, invoicing, and payment processing
  • Collaborate with finance and accounting teams to ensure accurate and timely revenue recognition and reporting for Microsoft-related activities 

What you Bring to the Table: 

• Strong problem-solving skills with the ability to identify issues, provide solutions, and implement changes to improve operations and drive growth.
• Flexibility and adaptability to change, with a demonstrated ability to manage ambiguity and navigate complex situations
• Strong problem-solving skills with the ability to identify issues, provide solutions, and implement changes to improve operations and drive growth. 
• Have or be able to quickly gain proficiency in ConnectWise, Microsoft Office, Dynamics CRM, STAR, Beanworks
•  Excellent communication and organizational skills
• Ability to work effectively in a fast-paced environment and manage multiple priorities

• Strong attention to detail and ability to analyze data and draw insights
• Proficient in using technology tools and platforms, with a strong ability to learn and adapt to new technologies and software.

About Cherry Bekaert

Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. “Cherry Bekaert” is the brand name under which Cherry Bekaert LLP and Cherry Bekaert Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with applicable professional standards. Cherry Bekaert LLP is a licensed CPA firm that provides attest services, and Cherry Bekaert Advisory LLC and its subsidiary entities provide business advisory and non-attest services spanning the areas of transaction advisory, risk and accounting advisory, digital solutions, cybersecurity, tax, benefits consulting, and wealth management. For more details, visit cbh.com/disclosure.

Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The range for this position is $25.00 to $29.81 per hour. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate’s work experience, education, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.

Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.  

This role is expected to accept applications for at least five calendar days.  

Candidates must demonstrate they are eligible to work in the United States. Cherry Bekaert will not provide work sponsorship for this position. 

Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at cbh.com/careers and follow us on LinkedIn, Glassdoor, Instagram, Twitter, and Facebook.

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