Offer summary
Qualifications:
Bachelor's degree in relevant field or 2+ years of technical support experience., Strong skills in hardware repair and working knowledge of MS Products., Experience with ITIL processes, IP networking, and customer service skills..Key responsabilities:
- Provide support for all IT services and process technical support requests.
- Handle project work and maintenance of end user applications.
- Train users on processes, procedures, and troubleshoot issues independently.