Salesforce Leader - UKI

About Astound Digital

Astound Digital is a global digital commerce company that provides end-to-end services—from creating a data-driven strategy and delivering UX services to building an ecommerce solution for a variety of clients such as Cartier, Neutrogena, Puma, Diageo, Adidas and L’Oréal. With 20+ years’ experience, 1,400+ ecommerce specialists, more than 3,000 projects completed, and dozens of industry accolades, we excel at maximizing the brand and business value of every digital commerce touchpoint. Astound Digital currently operates in 14 countries with 20 offices worldwide

Job Purpose

We’re looking to add a dynamic Salesforce Leader to the Astound Digital UKI team that can play a role in both Go-to-Market and delivery oversight

Job  Summary:

As a Salesforce Leader, you'll spearhead our UK based Salesforce practice, shaping strategy and driving innovation. This role collaborates cross-functionally with sales, delivery teams, clients, and partners to design, build, and grow this critical capability. We are looking for well rounded, seasoned delivery professionals with experience across a range of clouds and industries

Responsibilities:

• Practice Leadership: Provide vision and thought leadership for the UKI Salesforce practice. Publish expertise through articles, events, and go-to-market initiatives.
• Delivery Excellence: Oversee delivery quality, ensuring projects align with strategic objectives and Salesforce best practices. Guide implementation approaches across requirements, integration, payments, and quality assurance.
• Solution Innovation: Develop transformative strategies to optimize the Salesforce customer experience, drive revenue growth, increase efficiencies, and reduce costs through enablement and omnichannel integration.
• Salesforce Expertise: Maintain deep expertise in Salesforce's evolving capabilities. Leverage product knowledge to recommend innovative solutions for the UKI market that maximize customer outcomes

Qualifications:

• 10+ years of Salesforce experience
• 7+ years experience estimating RFP/pursuits and documenting assumptions that underpin the estimate
• 7+ years experience delivering Salesforce implementations
• 5+ years of team leadership experience
• Strong consulting ability to lead functional discovery workshops and design sessions
• Proven track record implementing complex integrations
• Expertise in program/project oversight, governance, and quality management
• Exposure to multiple clouds - sales, service, revenue, field service, etc.
• Experience in overseeing delivery and expansion of accounts
• Experience with complementary solutions/technologies for data, telephony, and back office functions

What we offer in return

• Work with people around the globe
• Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing.
• Well-being Is Top Priority: Parental leave, paid time off, comprehensive health and medical plans.
• Real Work-Life Balance: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level.
• Culture of Success: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide

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