At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
Summary Description
The Strategist is a subject matter expert for the overall performance and Athlete experience related to the Program area of focus (i.e. BOPIS, Ship to Home Fulfillment etc.). He/she as an advocate for the Athlete is a key contributor to developing strategy, driving improvement and managing the overall effectiveness of their area of focus. The Strategist will utilize data to make decisions and will align their workload to the optimization of channel or feature specific KPIs and overall fulfillment goals of the organization. This role will research consumer behavior, mine data for opportunities and play a key role in developing and maintaining a pipeline of improvement opportunities as we seek to continuously refine our capabilities in eCommerce.
Job Duties & Responsibilities
Perform analysis and research to define and understand Athlete expectations related to fulfillment processes. Leverage data and qualitative information to unearth opportunities and build fact-based strategies for the continual improvement in our fulfillment programs. Build and maintain exceptional cross-functional relationships as a partner in an effort to build actionable strategies and tactics.
Lead the implementation of various fulfillment initiatives that will improve the Athlete Experience. Leadership will be comprised of planning and executing plans with cross-functional partners across the enterprise and managing communication effectively to drive a positive outcome.
Communicate with clear and compelling information that is used to make decisions across the organization, within the department and with key cross-functional stakeholders.
QUALIFICATIONS:
Bachelor's Degree with 3-5 years of eCommerce experience
Advanced experience using Microsoft Excel
Experience with Content Management Systems
Experience with JIRA and Confluence (preferred)
Experience with Adobe Analytics, Omniture, Core Metrics or comparable web analytics system
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Targeted Pay Range: $67,100 - $109,000. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
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