Society has changed but the healthcare system hasn’t. The evidence is undeniable – long wait times, rising out-of-pocket costs, inefficient systems, out-of-date attitudes, issues of access, the list goes on. Clearly, the system is failing us, so we’ve decided to fix it.
About Eucalyptus (or ‘Euc’)
Eucalyptus is a collective of digital healthcare clinics (Juniper, Compound, Pilot, Kin & Software) solving the world’s biggest healthcare challenges from obesity to fertility and longevity.
In just 5 years, we’ve already…
🚀 Launched 5 demographically tailored brands and facilitated over 1 million medical consultations worldwide.
🌍 Built a team of approaching 500 Eucalypts in 6 countries (🇦🇺🇬🇧🇩🇪🇯🇵🇵🇭🇿🇦) consisting of medical practitioners, engineers, operators and many more functions!
💰 Raised over US$100M funding from the same investors who backed Canva, Uber, and AirBnB.
… and we’re just getting started! Read more about our mission to change healthcare here.
Working @ Euc
Life is short, so we’ll be frank - fixing healthcare is hard. Like, really hard. That’s why we work smart, AND hard.
If you’re brave enough to….
💬 open yourself to lots (and we mean LOTS) of feedback,
🏃 sprint - not walk, towards your professional and personal growth,
🥰 deeply care about our patients, and those you work with,
… here’s what we can promise in return…
- You’ll be supported to accelerate your career - Regular feedback (sometimes daily 😅) alongside our bi-annual performance reviews, a professional development budget, and the mentorship and buddies to ensure you have the support you need to level up. We’re committed to helping every Eucalypt reach their full potential.
- You’ll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given the opportunity to tackle interesting problems to tackle interesting problems, and work amongst people who care deeply about our patients.
- You’ll make impact faster than you ever could have imagined - We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else.
We also offer a range of benefits including a MacBook for Work, an awesome space in Makati to work with your peers, generous vacation and sick leave policies, health insurance, transportation allowance and 13th month pay in addition to all the regular statutory benefits (SSS, PhilHealth, and HDMF). Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here.
About the role (What you'll be doing)
Honestly, the role of a Leadership Support Specialist is limitless…
There isn’t a ‘one description fits all’ as the role is wonderfully varied based on our executive’s needs. In addition to the below day-to-day requirements, you'll take an active role in shaping the lives of the leaders you support by organizing dinner parties, and their meal/nutrition, forging new friendships and business relationships of your own, developing new skills like web design, and producing podcasts or blog posts - to just name a few things you can look forward to.
Day-to-day requirements
- Optimize your stakeholder’s time and priorities to help them reach their aspirational goals
- Take ownership and manage inboxes, calendars, scheduling, travel arrangements, and other company logistics
- Research and develop plans for your stakeholder’s personal and professional growth
- Surprise and delight your stakeholder by demonstrating initiative
- Build rapport with your stakeholder’s network and team and help to manage these important relationships
- Drive internal and external communications, presentations, reports, and social media
About you (Who are we looking for)
Skills & Experience
- You have at least three (3) years of full-time executive support work experience, with the exception of any purely freelance engagements lacking a set work schedule.
- Preferably, you have experience with online/remote/virtual work, however not essential.
- Tech-savvy: You have a working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides), Slack, Notion, and other productivity and project management tools/apps. You are comfortable with various commonplace technologies and are able to adapt to new systems quickly.
- Strong communicator: You have excellent command of the English language, both spoken and written. You are an attentive listener and are able to interact with stakeholders in a concise and effective manner.
Behaviours & Attitudes
- Detail-oriented: You are organised and take pride in the quality of your work. You can manage complex processes, follow guidelines, and ensure a high degree of accuracy in your outputs.
- Exceptional problem-solver: You are not fazed by complex problems and are able to offer creative solutions. You think critically and troubleshoot effectively, whether it's resolving technical or operational issues. You know when to ask questions to clarify expectations.
- Trustworthy: You embody trust and dependability. You know how to treat sensitive information with confidentiality on a daily basis.
- Proactive: You have a charismatic ‘can do’ attitude. You require minimal supervision and take ownership in your work. You are motivated by impact and motivated by wanting to help others. You go the extra mile to make life easier for your assigned Leadership Team members.
- Learner’s Mindset: You foster a strong desire to learn and develop. You can easily adapt in a fast paced environment and consider every new experience as an opportunity to learn. You strive for excellence and constantly improve your abilities.
Other
- You are willing to work full-time (40 hours/week) in a hybrid set up during either APAC or EU business hours
- APAC Business Hours: 7:00AM - 4:00PM Manila Time
- EU Business Hours: 1:00PM - 10:00PM Manila Time
- You are located near or within Metro Manila, Philippines
- You have a suitable work-from-home space (work desk, comfortable chair, proper lighting, quiet environment)
- You have stable internet connection at home: 30 Mbps minimum
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
