Account Executive

This is a remote position.

• Client Relationship Management: Develop and maintain strong, long-term relationships with key clients, understanding their business needs and objectives.
  
• Sales Generation: Identify and pursue new business opportunities, generate leads, and close sales to meet or exceed revenue targets.
  
• Account Planning: Create and execute strategic account plans to achieve growth within existing client accounts, ensuring client satisfaction and loyalty.
  
• Proposal Development: Prepare and deliver compelling sales presentations and proposals to prospective and existing clients, tailoring solutions to their specific needs.
  
• Market Research: Stay informed about industry trends, market conditions, and the competitive landscape to identify opportunities and inform sales strategies.
  
• Cross-Functional Collaboration: Work closely with internal teams, including marketing, product development, and customer support, to ensure seamless delivery of solutions and services.
  
• Contract Negotiation: Lead contract negotiations with clients, ensuring favorable terms and conditions for both the company and the client.
  
• Sales Reporting: Maintain accurate and up-to-date records of sales activities, forecasts, and pipeline status in the CRM system.
  
• Client Feedback: Gather and relay client feedback to internal teams for continuous improvement of products and services.
  
• Mentorship: Provide guidance and mentorship to junior team members, fostering a collaborative and high-performing team environment.
  
  

Requirements

• Minimum of 5 years of experience in sales or account management, with a proven track record of success in achieving sales targets and managing key accounts.
  
• Strong understanding of sales principles, strategies, and practices, with experience in consultative selling and solution-based sales.
  
• Exceptional interpersonal skills with the ability to build and maintain strong client relationships.
  
• Excellent verbal and written communication skills, with the ability to present and influence credibly and effectively at all levels of the organization.
  
• Proven negotiation skills with the ability to close complex deals and manage contract discussions.
  
• Proficient in CRM software, sales analytics tools, and Microsoft Office Suite.
  
• A customer-centric approach with a strong commitment to client satisfaction and success.
  

• You’ve sold technology solutions or SaaS before.
  
• You have experience in the Legal space (e.g., ex-legal professional).
  

• You have strong energy, drive, and the need to finish. You don’t give up.
  
• You are results-oriented. You consistently meet or exceed targets and challenge yourself and others around you to deliver results.
  
• You are flexible. You can cope with change and handle a fast-paced work environment.
  
• You can collaborate effectively with others to deliver results and prioritize group needs over individual needs.
  
• You have a strong attention to detail and an applied curiosity for business routines.
  
• You share their core values of innovation and impact, ownership, teamwork, grit and humility, and continued learning.
  

Benefits

• Casual dress
  
• Dental care
  
• Extended health care
  
• Paid time off
  
• Vision care
  

1. Application Review: Submit your application, including your resume and cover letter, through our online portal. Our team will carefully review your qualifications and experiences. We take pride in responding promptly, so if your application aligns with our current opportunities, you’ll hear back from us with next steps. Your journey with Toast begins here, and we’re excited to see what you bring to the table!
   
2. Vetting Call: If your application is successful, we’ll schedule a vetting call with a member of the Toast team. This 30-45 minute informal conversation is designed for us to get to know you better and assess your skills. Be prepared to discuss your past projects, the challenges you’ve tackled, and the impact you’ve made. This is your chance to shine and show us why you’re a great fit for the roles we offer.
   
3. Profile Creation: Once you’ve impressed us in the vetting call, we’ll create an unbiased profile that highlights your experience while minimizing common biases. Our profiles omit names to avoid bias against foreign names, exclude company names to reduce bias against foreign work experience, and don’t show time frames to prevent bias against career gaps. Instead, we focus on your skills, industry experience, and the impact you’ve made. This way, your profile reflects your true potential and accomplishments.
   
4. Client Submission: After crafting your unbiased profile, we submit it to our trusted clients. We work closely with these clients to ensure they understand the value you bring. Throughout their interview process, we remain by your side, providing support and guidance. Our goal is to help you navigate the hiring process smoothly and confidently, ensuring you have the best chance to secure a role that fits your skills and aspirations.