Profile
We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, *WA, WI & WY only).
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!
Job Summary
The Senior Program Manager is responsible for ensuring that our strategic, enterprise-wide programs are well defined, planned, tracked and communicated in a consistent manner; responsible for collaborating with C-Suite executives and other stakeholders; responsible for deliverables that meet defined requirements and utilizing project management best practices. The Senior Program Manager will be assigned to a specific functional area such as strategic planning, business development and ePMO.
Education & Experience
Required:
- Bachelor's Degree in Business, Healthcare Administration, or other related field, or equivalent experience
- U.S. Citizenship
- Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
- 7+ years of managing projects and/or programs at an enterprise level with at least 5 years in a healthcare related industry
- Advanced verbal and written communication skills, with ability to lead and motivate diverse teams
- Experience managing vendor/partnership relationships
- Experience utilizing Microsoft Office Suite (Word, Excel, PowerPoint, Project, Access)
Preferred
- Master's Degree in Business, Healthcare Administration, or other related field
- Project Management Professional (PMP) certification
- Program Management Professional (PgMP) Certification
- Experience working with Department of Veterans Affairs and/or Military Health System/TRICARE
Key Responsibilities
- As part of an assigned team, develops effective collaborative relationships with TriWest's C-Suite executives and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives.
- Works very closely with assigned team’s leadership and respective team members to ensure projects are well defined, planned, executed, tracked, and communicated in a transparent, consistent, and effective manner.
- Tracks, analyzes, and summarizes data for reporting, decision making, and follow-up action plans.
- Works with stakeholders and subject matter experts to build documents and tools to support goals.
- Prepares meeting agendas to include meeting summaries and due-outs.
- Builds project schedules and tracking templates to monitor progress.
- Facilitates solution design sessions and creates follow-up action plans.
- Performs first-level primary research.
- Partners with enterprise QPI team to develop project methodologies, processes, tools, and standards in support of maturing our capabilities.
- Other duties as assigned.
- Regular and reliable attendance is required.
Competencies
Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.
Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary.
Delegation Skills: Provide clear performance expectations for projects and ensure adequate access to resources for completion.
Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.
Leadership: Successfully manage different styles of employees; provide clear direction and effective coaching.
Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.
Technical Skills: Previous experience and demonstrated success leading and managing large and complex enterprise projects and programs. Proficient with Microsoft Project, Project Server, Visio, and SharePoint Services.
Working Conditions
Working Conditions
- Works in a standard office working conditions, with moderate travel
- Availability to work non-regular hours and long shifts as required
Company Overview
Taking Care of Our Nation’s Heroes.
It’s Who We Are. It’s What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!
Our job is to make sure that America’s heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.
Benefits
We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
- Medical, Dental and Vision Coverage
- Generous paid time off
- 401(k) Retirement Savings Plan (with matching)
- Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
- Tuition reimbursement
- Paid volunteer time
*Annual base salary for Colorado, Hawaii, Washington D.C. and Washington State residents: $125,000-$139,000 depending on experience*
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
