Why do we need you ?
The Account Manager ensures the quality operation of Verifi area of responsibility. The candidate for this position will work from a home office and perform over 85% of the role at the customer’s sites guiding and supporting the use of Verifi at all levels of the customer organization.
The incumbent should expect a heavy focus on concrete technical abilities and will be responsible for all post installation sales and support, coordinating new system installations and old system removals, on an annual basis of the Verifi systems deployed at a customer plants.
The individual will build relationships through addressing training (customer, contractor, and agency), operations and system issues either resolving them personally or coordinating their resolution through various partners or corporate resources. Candidate will also perform troubleshooting services to aid customers in resolving issues and help them achieve maximum potential from the Verifi solution.
The incumbent should expect to spend approximately 15% of time spent with truck repair. The candidate for this position should expect to have open availability to match the customer’s working hours, this will include non-traditional working hours, up to and including weekends.
Is this job for you ?
Required Qualifications
- High School Diploma or GED
- Microsoft Excel
- Hands on Electro-Mechanical aptitude including a broad array of technical knowledge including computer systems configuration, mechanical systems, pneumatic systems, 12/24-volt DC electrical systems, and hydraulic system principals
- Experience with hand tools, power tools, meters, gauges
- Able to lift 50 pounds
- Must be able to work in confined spaces
Preferred Qualifications
- Bachelor's Degree in Engineering or Business
- Sales Experience and Business Knowledge
- Product Engineering Experience w/electro-mechanical systems
- Industrial sector experience
- Knowledge of Ready-Mix Concrete
- Tableau/Power BI
- OSHA10
A team ready to welcome you
Employees have the flexibility to choose the benefits that best fit their individual needs.
Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
- Medical, Prescription Drug, Vision, and Dental Insurance
- Healthcare Saving Account and Flexible Spending Account options
- LiveWell Wellness Program
- Employee Assistance Program (EAP)
- Paid Time Off and Paid Parental Leave
Retirement and Protection - Helping to make the future life you want a reality.
- 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
- Company-provided Life Insurance, AD&D, Short-Term Disability
- Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance
Additional Benefits – Helping shape the experience and impact you want
- Commuter Benefits
- Group Legal
- Identity Theft Protection
- Auto and Home Insurance
- Pet Insurance and Discounts
- Back-up Child & Elder Care
- PerkSpot Employee Discount Program
A Little More About Us
Chryso, GCP and VERIFI, Saint-Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers’ specific concrete materials in a way that will maximize user satisfaction and economy.
We deliver significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.
To make sure nothing is forgotten
Essential Functions
Business Management:
- Providing solutions for their businesses that are in line with volume, mix and profitability targets.
- Monitoring competitor activity and ensuring appropriate action is taken.
- Building long-term relationships with customers ensuring that service needs are fulfilled, helping provide technical and quality support
- Networking through active participation in industry association events and committee assignments
- Working directly with Field Service Managers and Field Service Technicians to bring value to customer
Commercial & Excellence In Execution
- Actively works with other departments including logistics, command center and R&D to ensure customer service needs are met. Identifies bottlenecks in service and works within the company to resolve issues
- Coordinates sales activities with team members in business development
- Leading the development and implementation of the account plans and growth actions. The assigned Account(s) will be the responsibility of the Account Manager
- Managing sales targets for the account, and ensuring they are achieved with a structured follow-up process across utilizing a Customer Relationship Management tool (CRM), while working with District Manager and Business Development team.
- Leveraging local relationships to generate leads in current markets up to District Manager and Business Development.
Legal Statement
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
