Financial Counselor (Remote)

Our purpose is to bring the joy of parenthood through innovative science, but it’s difficult to summarize Ovation® Fertility in just one sentence. Yes, we’re a nationwide network of IVF and genetics laboratories that have been using collaborative medicine to make parenthood possible since 2015. We’re also a renowned provider of Fertility Storage Solutions, donor eggs, genetic testing and gestational surrogacy services. However, that’s not all. Ovation Fertility is also a great place to work and grow.

We’re in the business of creating families. Every day, we help patients overcome the complex causes of infertility to have the families they have always dreamed of. We’ve also created a different type of family: a workplace family. Together, our team members work hard to help patients become parents while helping each other grow to reach their full potential.

Everyone who works at Ovation loves our collaborative approach to work. They also appreciate that we offer countless opportunities for career growth and development as well as an exceptional work/life balance. Our team members give their all to help the patients we serve, so we give our all to support them.

We have an immediate opening for a full-time Financial Counselor. This position is remote, and the schedule is Monday through Friday 7:30am- 4:00pm.

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Financial Counselor is responsible for:

• Consulting with patients regarding their benefits, coverage and financial options
• Perform aspects of benefit verification and prior authorization
• Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison
• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
  
  
  

Skills & Qualifications:

• Minimum 2-4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction
• Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc.
• Bachelor's Degree preferred
• Experience working in an OB/GYN office is a plus
• Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies
• Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy
• Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel
• High level of customer service essential
  
  
  

What We Offer:

• Competitive pay + bonus
• Comprehensive training
• Medical, dental, vision, and 401(k) matching
• Generous paid time off and holidays
• Tuition assistance
• Ability to make an impact in the communities we serve
  
  
  

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.