Senior Product Management Specialist

Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

Deltek Product Strategy is a team with a passion for delivering solutions to power success for project-based businesses. We use research and innovation to build products and experiences that connect processes across the entire project lifecycle. We are thought leaders who have a deep understanding of our customers, their industries and the challenges they face. Join us as we bring Deltek solutions to the market to help our customers achieve operational excellence.

Position Responsibilities

We are seeking a bright, collaborative, and motivated individual to join our growing Product Management Team who will lead planning, development, and execution of new features and upgrades to our cloud-based software product, Maconomy.

Do you have a passion for collaborating with software and cloud engineers to drive software product innovation? Do you excel at working with customers and internal stakeholders to solve problems? You’ll get involved in understanding client and technical requirements, work closely with engineering, database administrators and cloud engineering teams to translate those requirements into product features. You will also be involved in the customer rollout of new releases and ensuring a positive customer experience within our SaaS environment. Must be open to Global working hours.

Who You Are

• Strong project management skills with ability to coordinate complex initiatives and manage interrelated components or dependencies
• Technical Background: Strong technical acumen in software engineering. Understanding of software development / agile processes and cloud technologies is crucial.
• Cloud Expertise: In-depth knowledge of cloud platforms (AWS, OCI, Azure) and their services, including deployment, scalability, performance optimization, and cost management and experience bringing SaaS solutions to market.
• Prioritization Skills: Ability to prioritize technical debt effectively, considering business impact and engineering efforts required for resolution.
• Collaboration and Communication: Strong interpersonal skills to collaborate with engineering teams, cloud operations, and other stakeholders. The capability to translate technical details into actionable plans for different teams.
• Adaptability and Learning Agility: The tech landscape evolves rapidly, so being adaptable and eager to learn new technologies and methodologies is crucial.
• Experience operating under minimal supervision, with wide latitude for independent judgment
• Proven success of building strong working relationships with cross functional teams
  
  
  

What You’ll Do

• Collaborate with cross-functional teams including Engineering, Cloud, Customer Success, Customer Support, and Sales to gather requirements, plan, and deliver innovative Cloud Service features
• Create user stories and detailed specifications for new Cloud Service features
• Contribute to a prioritized Cloud product roadmap based on market analysis, sales team, and customer feedback
• Engage closely with the Release Team and relevant stakeholders to consider client impacts in upgrade planning
• Construct and communicate update plans / schedules to customers
• Draft template upgrade case responses for Cloud operational teams
• Document processes, templates, and training materials for software upgrades and updates
• Assist in the creation of training plans for major product upgrades
• Manage the creation / maintenance of Cloud Service Requests
• Assist Customer Success organization with collateral supporting the communication of the upgrade process to clients
  
  
  

Qualifications

• 5+ years experience in product management or related role
• Exceptional written and oral communication skills, including the ability to communicate clearly with both business and technical stakeholders’ one on one, and in groups of varying size
• Strong problem solving skills to research options and make decision on best path forward
• Experience managing the complete product development lifecycle would be a plus
• Experience creating product documentation and both internal / external training materials
• Thrives in a collaborative team environment.
• Demonstrate curiosity, humility, and empathy in all you do.
• A creative self-starter with a bias for action.
  
  
  

Travel Requirements

No

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