IT Infrastructure Engineer, Virtual Desktop

Job Title:  IT Infrastructure Engineer, Virtual Desktop

Department:  Information Technology

Location:  Remote or Hybrid (Grand Rapids, MI)

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

As a member of our Infrastructure Engineering team, you will be responsible for designing, implementing, and supporting complex cloud-based desktop virtualization solutions to meet the diverse needs of our user base, while ensuring strict adherence to security best practices. 

Responsibilities:

• Design and deploy Azure Virtual Desktop environments tailored to the unique requirements of each business unit, ensuring optimal performance, scalability, and security posture.
• Configure and manage FSLogix profiles and Office 365 containerization to enhance user experience and simplify profile management in virtual desktop environments, while maintaining stringent security controls.
• Collaborate with business units and internal stakeholders to gather requirements, develop technical specifications, and implement solutions that align with business objectives and security standards.
• Provide technical expertise and guidance to junior engineers and support staff, serving as a subject matter expert in Azure Virtual Desktop, FSLogix, Nerdio Manager, and cloud security best practices.
• Implement robust security measures across virtual desktop infrastructure, including network segmentation, identity and access management, encryption, and threat detection, to safeguard sensitive data and ensure regulatory compliance.
• Proactively identify and mitigate security vulnerabilities and compliance risks in virtual desktop environments, conducting regular security assessments and audits to maintain a strong security posture.
• Stay current with industry trends and emerging threats in cloud security, continuously evaluating and enhancing our security practices and controls to protect client assets and mitigate cyber threats.

Requirements:

• Strong understanding of cloud computing principles, including virtualization, networking, and security.
• Excellent problem-solving skills and the ability to thrive in a fast-paced, value-focused environment, with a commitment to delivering secure and reliable solutions.
• Proficiency in multi-tenant configuration and management of Azure Virtual Desktop environments.
• Experience in designing and implementing security controls for cloud-based solutions, with a focus on network segmentation, identity and access management, encryption, and threat detection.
• Ability to collaborate effectively with business units and internal stakeholders to gather requirements, develop technical specifications, and implement solutions that align with business objectives and security standards.

Education/Experience:

• 3+ years of experience designing, implementing, and supporting Azure Virtual Desktop solutions in enterprise environments.
• Demonstrated proficiency in configuring and managing Azure Virtual Desktop environments with multi-tenancy considerations, including isolation, resource allocation, and billing.
• Extensive knowledge of FSLogix profile management and Office 365 containerization techniques in multi-tenant setups, with a focus on security.
• Hands-on experience with Nerdio Manager for WVD or similar management platforms for Azure Virtual Desktop in a multi-tenant context, with strong security controls.
• Relevant Microsoft certifications (e.g., Azure Administrator, Azure Virtual Desktop Specialty, Azure Solutions Architect, Security certifications) preferred.

Benefits & Perks:

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering hybrid work option           
• Opportunities for Growth
• Parental Leave
• Generous time away