Offer summary
Qualifications:
Excellent communication skills, Understanding of web application frameworks.Key responsabilities:
- Provide customer support via various channels
- Document customer interactions and bugs
Document Crunch is seeking a full-time Technical Support Engineer to join our energetic and tight-knit team. You’ll be working with everyone in the company to provide excellent support to our customers and great visibility into the customer experience to our product and development teams.
Who is Document Crunch?
We are a a cutting edge company building innovative AI tools that simplify construction contracts by quickly identifying critical risk provisions and providing teams with guidance to make great decisions throughout the entire project lifecycle. Our tools enable construction teams to get subject matter experise - usually only gained through outside consutlng – for a fraction of the cost. We empower the entire industry by identifying WHAT critical issues exist in contracts and documents, and WHY those critical issues matter, so the teams can make better business decisions without traditional overhead. We know that in order to achieve great things, you need a great team. We are a values-driven company and every single one of our “CRUNCHERS” go above and beyond to help our customers achieve success. A must for this position (and everyone on our team) is to stay true to our core values.
We Are Warmhearted
Our success is powered entirely by our people who are real and approachable. We foster an environment that is warm, fun and welcoming for everyone.
We Are Inspired
We care deeply about our mission and are inspired by our potential. If it was easy, everybody would do it, but we are striving for greatness. We take pride in being owners in this journey.
We Are Growth-Minded
Life is short and we want to make our time count. We invest in growth—personally and professionally. We never stop chasing our why.
Key Responsibilities:
Requirements
Skills and Qualifications:
Preferred Qualifications:
We are currently hiring in our TX Region Hub (Austin/Houston.) While we are a remote first workplace, we want Crunchers in this location to better facilitate periodic in person meetings, get togethers and trainings. Periodic travel will be required.
Benefits
We value diversity, equity, and inclusion in everything we do. It is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, marital status, veteran status, age, disability, pregnancy, sex, sexual orientation, gender identity or any other legally protected category
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