Account Manager

Join Our Team as an Account Manager in West Hartford, CT

At EPIC, we’re not just about delivering tailored solutions; we’re about making a difference through exceptional people. Our global team of specialized risk experts is passionate and proactive, ensuring that our clients receive the highest standards of practice and cost-effective solutions. If you’re looking to be part of a team where your unique talents and skills are truly valued, we have an exciting opportunity for you!

Position: Account Manager

Location: West Hartford, CT (Hybrid or Remote Work Available)

About the Role:

As an Account Manager at EPIC, you will play a crucial role in managing and retaining professional liability insurance accounts within the healthcare sector. Your responsibilities will include working closely with internal producers on both new and renewal medical malpractice insurance policies. This is an inside service position with minimal travel requirements. Your excellent phone presence and teamwork skills will be key to your success. This position is approved for hybrid or remote work within the US only.

Key Responsibilities:

• Partner with producers to secure, manage, and retain clients through effective policy marketing, servicing, and certificate processing.
• Prepare and follow up on applications, support producers, and maintain comprehensive client files and data.
• Provide outstanding service with a client-first approach and a focus on practical solutions.

Education, Experience, and Skills:

• Experience: Minimum of 2+ years in Commercial Property & Casualty client support or underwriting; familiarity with medical malpractice insurance is preferred.
• License: P&C Insurance License required.
• Education: Bachelor’s degree preferred; high school diploma/GED required.
• Systems: Experience with agency management systems such as Sagitta/ImageRight is a plus.
• Skills:
• Excellent time management and multi-tasking abilities.
• Strong attention to detail with effective written and oral communication.
• Collaborative team player with a successful history of working well with diverse personalities.
• Self-motivated with a strong work ethic and a flexible, client-focused attitude.

Why EPIC?

At EPIC, we pride ourselves on our extraordinary colleagues who bring unique talents, unparalleled passion, and proven skills to the table. We offer a supportive work environment where your contributions are valued and recognized. If you’re ready to take your career to the next level and make an impact, apply today to join our dynamic team!

WHY JOIN EPIC? 

• Ranked #17 Top Global Broker by AM Best
• Ranked #17 Top 100 Largest U.S. Broker by Business Insurance
• Awesome Benefits:  401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.