Offer summary
Key responsabilities:
- Manage property availability updates
- Communicate with landlords by phone and email
- Coordinate communication with landlords for assistance
Description:
Uniplaces is building a trusted, global brand for students. We believe in empowering student mobility and we have started by making the process of finding accommodation easier. We’re solving real-life pains and we’re backed by top-tier investors such as Atomico, Octopus Investments, Shilling Capital Partners, and Caixa Capital to help us achieve this better and faster.
We are an internationally-minded company with an extremely talented team and global ambitions. Our decisions are driven by our core values of Passion, Impact, Trust, and Team Spirit - with which we aim at having a company where everyone feels accountable and empowered to achieve their full potential.
About the Operations Team
Every day, more than 5000 nights are booked by students from 175 nationalities in 33 different cities on uniplaces.com. Our Operations team that embraces 14 nationalities and works across 6 different languages, ensures that every interaction with customers is focused on improving the student and landlord experience, so that room search becomes as easy as buying a flight ticket.
What will your mission be?
- You will manage and update the properties’ availability, through phone contact with our clients;
- You will remind the landlords about bookings to be accepted; you will add new offers on existing properties and help on completing them when needed;
- You will coordinate proactively all the communication with landlords, in case of any extra help redirecting them to the right colleague.
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