From Access to Outcomes,?CareMetx?is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators. CareMetx is a growing organization that has developed an industry leading patient access platform coupled with our service center team. The blend of technology and services is core to our offering for pharmaceutical manufacturers.
Job Title: Director, Account Executive
Reports to: Account Management SVP
POSITION SUMMARY:
The Director, Account Executive, will play a critical role in the Account Management department. The Director, Account Executive will identify new opportunities for expansion within their assigned book of business across the US. This hands-on, “roll-up-your-sleeves” position requires a high-energy, well-rounded operational and tech savvy leader who can effectively deepen client relationships and pursue new opportunities within assigned clients.?
PRIMARY DUTIES AND RESPONSIBILITIES:
- Service as primary point of contact for client relationship management, strategy, and growth.
- Ability to manage multi-million-dollar book of business comprised of multiple small to mid-size pharmaceutical clients.
- Leads as primary point of contact for client strategy and planning between internal cross-functional teams.
- Provides rigorous follow-through with key stakeholders to determine status and communicate status of business both internally and externally.
- Oversees and manages client escalations, both internally and externally.
- Supports sales during negotiation, including scoping, orals, pricing input, and contracting.
- Ability to develop and maintain a strategic plan for client growth, including client renewals, upsells, and referenceability.
- Support sales with identifying new opportunities for expansion to new brands at client.
- Ability to build and grow referenceable clients.
- Support and oversee budget books, client invoicing, and overall revenue capture activities for each client.
- Strong people management skills and ability to lead team of Account Support Managers on clients.
- Strong communication, presentation, and leadership skills.
- Strong understanding of pharmaceutical commercialization departments focused on Patient Services, Brand Marketing and Market Access.
- Serve as industry expert and provide insights and coaching on key topics.
- Research and understand client needs, product offerings, competitive threats and most significant issues and challenges.
- Understand how to position a platform model to biopharma clients.
- Independently lead key initiatives on behalf of Account Management department.
- Travel is required for client visits, industry conferences and product training.
Education and Experience:
- BS/BA in business, healthcare, computer science or equivalent
- College degree required; Master’s degree preferred or equivalent work experience.
- 5-8 years of experience in sales of healthcare enterprise software
- 5-8 years’ experience in a Specialty Pharmacy, Pharmaceutical or HUB Services
Minimum Skills and requirements
- Knowledge and experience in sales of healthcare enterprise software, patient services, brand agency or other related areas
- Documented track record of managing technology and service programs.
- Documented record of meeting and exceeding execution/success targets.
- Ability to communicate effectively through verbal, written and presentation skills.
- Must have demonstrated leadership, people management, team building, and organization skills.
- Ability to drive strategic partnerships by relating to client needs and producing creative and innovative solutions.
- Must be able to work as an effective account leader and collaborative team member.
- Must have a strong understanding of best practices in healthcare account management.
Physical Requirements:
- Ability to remain seated in a stationary position for prolonged periods.
- No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., picking up and computer / laptops) may be required.
- Good manual dexterity required to use common office equipment (e.g., computers, laptop, and mobile devices)
- Overnight business travel required.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Schedule
- Must be flexible on schedule and hours.
- Significant travel may be required.
CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.
At?CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.
CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin
