Principal Solution Engineer - LATAM

Description

Principal Solution Engineer II

Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our customers achieve their objectives.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know:

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.
  
  

Essential Experience For This Role

• Architectural Design
• GraphQL
• TypeScript
• United Testing or Automated Testing
  
  

Qualifications

• Overall accountability for the deployment and support of systems and platforms for one or more departments.
• Develops and maintains platform architecture in collaboration with the platform vendors, infrastructure architects, and stakeholders.
• Serves as the technical lead for implementation, upgrade, migration, and decommission projects.
• Establishes platform system administrations process and best practices and works with the support organization to ensure appropriate support is provided.
• Reviews vendor feature roadmaps, tracks release plans and features, and advises management on upgrade planning and change management.
• Plans and implements tools, utilities, and reports that help monitor the platform and continuously assess usage and issues.
• Collaborates with key business stakeholders and subject matter experts.
• Analyzes and solves operational and optimization issues.
• Prepares and delivers presentations to management that inform them of issues and opportunities with our systems and platforms.
• Provides expert level support for deployed solutions, interfacing with support staff and helping them to resolve issues within defined SLAs.
• Experience demonstrating an increasing level of technical lead responsibility delivering and maintaining systems and platforms at the enterprise level.
• Must possess substantial hands-on experience deploying, maintaining, and supporting solutions deployed for clinical business unit.
  
  

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.