Offer summary
Qualifications:
Bachelor’s Degree in business or related field, At least 1 year experience in customer-facing role, Adept at communicating and influencing at all levels, Highly agile with strong change management skills, Proactive, collaborative team player.
Key responsabilities:
- Build trusted advisor relationships with customers and internal partners
- Drive product adoption and usage to maintain and grow revenue
- Create strategies for customer retention and expansion
- Forecast and track key account metrics
- Manage customer relationships and escalations