Engineering Manager - Portal Platform

About the Role

Abnormal Security is looking for a Software Engineer to lead our Portal Platform. 

Our customer portal is the gateway our customers use to interact with Abnormal. We’ll be spinning up a team dedicated to uplevel the portal architecture to reach & maintain enterprise grade stability, security & usability for our customers while enabling application teams to easily develop & deploy their frontend components. 

You'll be the leader of this new team, which comes with the responsibility for the end goal and the autonomy to chart the course, drive execution & build the team you need . The ideal candidate is comfortable working with a distributed team, will have led full stack teams before in enterprise environments and hired experienced engineers. 

What you will do

• Recruiting
• Define the team requirements to reach long term targets
• Create recruiting plans job reqs, rapidly hire qualified candidates
• Drive the closing of candidates
• Create onboarding plans to set up new hires for success
• People Management and Growth
• Create a healthy team environment & culture with low attrition & high team member satisfaction
• Actively manage team performance - understand team member’s strengths and weaknesses, areas of growth, whether they are meeting their specific role expectations, and craft a plan to address under & over performance
• Coach engineers: provide timely, actionable feedback and invest time in career development of team members
• Team Execution
• Create execution plans for the team to deliver on projects and roadmap items
• Ensure execution and attainment of team’s goals through inspection and course correction
• Enforce technical design and project plans, along with PMs and Tech Leads.
• Ensure best practices & organizational processes (eg. Jira processes)  are being followed within the team
• Operational Excellence
• Build and improve process and tooling for the teams to handle code launches and production escalations, and support Customer Service and Sales efforts
• Define and track operating metrics for the customer portal (uptime, other SLAs, bug open rate, etc), and establish a plan to continuously improve
• Leadership and Collaboration
• Receive assignments in the form of long term objectives and determine how to meet schedule & goals
• Provides input into feasibility of team strategy proposed by org-wide leadership
• Collaborate with Tech Leads, Architects, Product Managers, and Product Designers on product requirements, technical solutions, and product architecture
• Collaborate with senior and executive leaders to form quarterly OKRs and roadmaps

Must Haves

• 2+ years of engineering management experience, leading a team of 4+ engineers building scalable enterprise-class customer-facing products 
• 6+ years of product development leadership experience (as a lead engineer or engineering manager) working with cross-functional counterparts to build enterprise class customer-facing products
• 2+ years leading full stack teams building scalable web applications
• Recruiting magnet - you are able to set up a hiring plan, attract senior engineers, outline the vision of the team and build out a large team
• High standards - sets high standards and expectations for project execution for themselves and the whole team.
• BS degree in Computer Science, Applied Sciences, Information Systems or other related engineering field

Nice to Haves

• Familiarity with our stack (AWS, K8, Python/Django, React, Postgres)
• Experience with large scale web frontend applications
• Experience with web security (eg. OWASP top 10)

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